Director of Information Technology

Position: IT Director

Type: Full-Time

Salary: $150k - $190k

Location: On-site ( Fort Worth, TX 76155)

Overview

Join a well-established, family-owned organization with a strong growth trajectory in the material handling industry. Since 1981, our client has built a reputation as a leading dealership partner, offering innovative equipment and integrated solutions that help businesses optimize how they store, move, and manage goods. With multiple locations and a commitment to operational excellence, they are seeking an experienced IT Director to lead and evolve their technology landscape.

Position Summary

The IT Director will oversee the company’s overall technology vision, infrastructure, and day-to-day IT operations across a multi-location environment. This leader will guide a team of Help Desk Engineers while ensuring that all systems effectively support core business functions, including sales, service, parts, and field operations. The role also plays a critical part in driving innovation, including the strategic adoption and governance of AI technologies.

Key Responsibilities

• Shape and implement a forward-looking IT strategy that aligns with organizational goals
• Lead, mentor, and develop a team of Help Desk Engineers
• Direct IT operations across multiple sites, ensuring consistency and reliability
• Manage and optimize Microsoft Dynamics to support sales, service, inventory, and parts functions
• Oversee Microsoft 365 and Azure environments, ensuring performance and security
• Maintain and enhance network infrastructure, including WAN/LAN, VPNs, and firewalls
• Support and improve mobile technologies used by field service teams
• Establish and enforce cybersecurity protocols and risk mitigation practices
• Drive disaster recovery planning and business continuity initiatives
• Partner with executive leadership to identify opportunities for operational improvements through technology
• Oversee IT budgeting, vendor relationships, and performance metrics
• Define and track KPIs to measure IT effectiveness

AI Strategy, Use & Governance

• Develop and execute AI-driven initiatives to improve efficiency across sales, service, and parts operations
• Assess and implement AI tools that enhance customer experience and business decision-making
• Create governance standards to ensure responsible, secure, and compliant use of AI technologies
• Monitor and mitigate risks related to AI, including data privacy and accuracy concerns
• Identify practical applications of AI within a fast-paced commercial setting
• Lead training and adoption efforts for AI-enabled solutions
• Stay informed on emerging AI trends and technologies to keep the organization competitive

Required Qualifications

• 8 years of progressive IT experience, including leadership responsibilities
• Proven experience managing IT operations across multiple locations
• Strong technical expertise in Microsoft 365, Azure, Microsoft Dynamics, and networking environments
• Background supporting dealership, industrial, or similar operational systems
• Solid understanding of cybersecurity principles and risk management practices
• Demonstrated leadership, communication, and team development skills

Preferred Qualifications

• Bachelor’s degree in Information Technology or a related discipline
• Relevant certifications such as Microsoft, Azure, Cisco, or ITIL
• Experience within material handling, equipment dealerships, or similar industries
• Familiarity with Microsoft Dynamics platforms
• Knowledge of IT governance frameworks