Access Specialist

Posting No. BCI-2025-27 POST

Position: Access Specialist

Employment Status: Full-Time (FT)

Position Summary:

Bridgeway Center, Inc. (BCI) is seeking an enthusiastic and professional individual to join our Health Clinic team as an Access Specialist. The ideal candidate enjoys working with the public, providing superior customer service, and ensuring each client has a positive and helpful experience.

The Access Specialist is responsible for reception and administrative duties, including greeting patients and visitors, answering phones, responding to inquiries, collecting accurate client information, and entering it into the Electronic Health Record (EHR). This role also includes scheduling and verifying appointments, notifying patients of previous balances, collecting payments, processing credit cards, balancing the cash drawer, and maintaining strict confidentiality.

In addition, the Access Specialist is responsible for cleaning the Health Clinic on Fridays. Strong multitasking skills, professionalism, and the ability to collaborate with BCI staff and external stakeholders are essential to ensure seamless patient experiences and effective clinic operations.

Why Join BCI?

At BCI, you’ll be part of a dynamic and innovative team dedicated to improving the quality of life for the individuals we serve. As an Access Specialist, your work will be both rewarding and impactful, allowing you to make a difference every day in the lives of our clients.

The Health Clinic ensures that the care and services provided are effective and meaningful. You will receive comprehensive training, mentoring, and coaching throughout your onboarding process to support your success and professional growth.

We encourage you to explore this amazing opportunity further by submitting your application and resume today and joining our dedicated team at BCI.

Benefits Offered: BCI offers competitive salary and benefits. Benefits include:

· Eleven (11) Paid Holidays

· Seventeen (17) days per year of PTO

· 403(b) Retirement Plan with Employer Match

· Employee Assistance Program (EAP)

· Health Care / Dependent Care Reimbursement Program

· Employer Paid $15,000.00 Life Insurance

· Teladoc

· Health Insurance

· Vision / Dental Insurance

Minimum Requirements:

· High School (HS) Diploma OR equivalent General Education Diploma (GED).

Please include a resume with the application. Applicant must be able to pass an Agency for Healthcare Administration (AHCA) Medicaid and Florida Department of Children and Families (DCF) Level II background check, drug screen, and a Tuberculosis (TB) test. Applicant must be at least twenty-one (21) years old and have a valid Florida Driver’s License with no more than three (3) points on their driving record to be insured under BCI’s automobile insurance policy.

Position-Specific Requirements:

· Bilingual/bicultural in English and Spanish preferred (not required)

· Experience with Athena and Phreesia systems preferred (not required)

Knowledge / Skills / & Abilities:

· Maintain confidentiality.

· Display sensitivity to all persons and cultures

· Excellent interpersonal, communication, and organizational skills.

Duties / Responsibilities:

Some of the job tasks and responsibilities include, but are not limited to:

· Answer phones and greet patients/visitors

· Obtain and verify patient information, entering into Electronic Health Record (EHR) accurately and timely

· Schedule, verify, and reschedule appointments as needed

· Notify patients of prior balances and collect payments

· Process credit card payments and provide receipts

· Maintain cash drawer reconciliation

· Uphold strict patient confidentiality

· Clean the Health Clinic on Fridays

We look forward to receiving your application and welcoming you to our team at BCI!

Work Schedule:

· Monday – Thursday: 7:00 a.m. – 4:00 p.m.

· Friday: 8:00 a.m. – 12:00 p.m. (Health Clinic cleaning)

Work Location: Fort Walton Beach (FWB)

Wage: The wage for this position is $16.00 per hour

NOTE: APPLICANTS WHO DO NOT MEET MINIMUM REQUIREMENTS WILL NOT BE CONSIDERED.

ALL APPLICANTS ARE SUBJECT TO DRUG TESTING.

REPLY TO:

Bridgeway Center, Inc. (BCI)

Human Resources (HR) Department

850.200.0094

205 Shell Ave. SE – Building A, Fort Walton Beach, FL 32548

Posted By: (HR)

BRIDGEWAY CENTER, INC. (BCI) IS A DRUG-FREE WORKPLACE AND

AN EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• AD&D insurance
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $16