What are the responsibilities and job description for the Director of Front Office - Opera Cloud position at Bridgepoint, LLC?
We are a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support. While much of our work involves travel-based roles, we also offer local assignments for those seeking opportunities closer to home.
Join our Task Force team and bring your experience nationwide! We're looking for passionate, adaptable individuals who are eager to grow, travel, or stay local and be part of something exciting. We cover all travel expenses for qualifying roles, so all you need to bring is your talent and a great attitude.
Job Summary:
The Director of Front Office leads and oversees all front office operations for the Travel Task Force team, ensuring the delivery of seamless, professional, and efficient administrative and guest service support. This role is responsible for managing staff, coordinating logistics, and maintaining service excellence at various mobile or temporary worksite accommodations.
Key Responsibilities:
- Manage day-to-day front office operations, including check-in/check-out, reservations, and guest relations
- Supervise, schedule, and train front desk staff to ensure consistent and high-quality service
- Serve as the primary point of contact for team members and visitors regarding lodging and front office matters
- Maintain accurate records of occupancy, team movements, service requests, and administrative logs
- Collaborate with culinary, housekeeping, and field operations teams to ensure coordinated service delivery
- Handle escalated concerns, resolve service issues, and ensure a positive experience for all team members
- Oversee inventory and supply management for front office and administrative functions
- Implement and uphold operational procedures and standards in line with organizational policies
Qualifications:
MUST HAVE EXPERIENCE USING OPERA CLOUD- Proven leadership experience in hospitality, front office, or guest services
- Excellent interpersonal, communication, and team management skills
- Strong organizational and administrative abilities
- Proficiency in scheduling, hospitality systems, and office tools
- Ability to multitask and manage shifting priorities in dynamic field settings
- Professional demeanor and problem-solving mindset
- Willingness to travel and work in temporary or mobile environments as needed
- Perform other duties as assigned
Why Join Us?
- We pay for your travel
- Work in unique locations across the U.S.
- Gain diverse experience and expand your network
- Be part of a supportive, high-energy team that's as passionate as you are
If you're ready to elevate your career while exploring new places, we want to hear from you.