Product Operations Manager

Seeking an experienced and detail-oriented Product Operations Manager to drive process improvement, operational excellence, and cross-functional alignment across global product, development, and merchandising teams. The ideal candidate will have a strong background in product management, operations, or strategy, with exceptional collaboration and communication skills. This role focuses on optimizing workflows, standardizing tools, and supporting business-critical initiatives across global and regional teams.

Key Responsibilities

• Partner with cross-functional teams to identify, define, and implement process improvements and best practices.
• Lead and support key operational projects, ensuring timely delivery across multiple business workstreams.
• Maintain and enhance product calendars, process documentation, and system tools to ensure accuracy and efficiency.
• Collaborate with global and regional partners across Product, Design, Merchandising, Development, and Planning to ensure consistent execution.
• Create and deliver reports, presentations, and business updates in a clear and actionable format.
• Develop and facilitate training, procedural, and system documentation to support team alignment.
• Translate complex business data and analytics into insights and actionable recommendations.
• Foster collaboration, consistency, and alignment across teams while ensuring operational excellence.

Required Skills

• 5 years of experience in Product Management, Project Management, Operations, or Strategy.
• Bachelor’s degree in Business, Operations, or a related field (or equivalent experience).
• Strong understanding of product creation processes and retail value chains from concept to consumer.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Exceptional communication, presentation, and influencing skills across all organizational levels.
• Advanced proficiency in Microsoft Excel (Pivot Tables, Formulas, Lookups) and PowerPoint or Keynote.
• Experience with project management and collaboration tools such as Smartsheet, Miro, or Airtable.

Preferred Skills

• Experience in retail, footwear, or apparel industries supporting product development or operations.
• Familiarity with business integration processes and change management.
• Strong facilitation and relationship-building skills to influence outcomes and drive alignment.
• Ability to work effectively in matrixed global teams and manage cross-cultural collaboration.

About BrickRed Systems:

BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.

With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.