Dental Front Desk / Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk / Receptionist to join our vibrant dental practice. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energy and professionalism will ensure smooth clinic operations, accurate appointment scheduling, insurance verification, and thorough documentation review. If you thrive in a fast-paced environment and possess a passion for helping others, this is an excellent opportunity to contribute to patient care and clinic success.

Responsibilities

• Greet patients warmly and professionally, creating a welcoming environment for all visitors.
• Manage multi-line phone systems with excellent phone etiquette, scheduling appointments and answering patient inquiries promptly.
• Verify insurance coverage through insurance providers.
• Collect and process payments accurately using dental billing procedures .
• Maintain accurate medical records and ensure compliance with HIPAA regulations by safeguarding patient information.
• Coordinate patient intake procedures, including data entry using Microsoft Office tools and 10-key typing skills.
• Assist with office management tasks such as document review, and managing electronic health records (EHR) systems.
• Support clinic operations by verifying insurance benefits, scheduling follow-up appointments, and facilitating communication between patients and healthcare providers.

Qualifications

• Proven experience in a dental front desk or administrative support role.
• Familiarity with dental terminology, and health information management systems. Eagle Soft preferred.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing (10-key), and electronic scheduling software.
• Knowledge of HIPAA regulations to ensure patient confidentiality and data security.
• Excellent customer service skills with the ability to handle sensitive situations professionally.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Experience with insurance verification processes and medical billing practices is preferred.
• Strong organizational skills with attention to detail in documentation review and office management tasks. Join our team to make a meaningful difference in patients’ lives while working in a supportive environment that values your expertise!
• Benefits: Holiday Pay, 401 k, 401 k match, profit sharing, Paid time off, Health insurance, Bonus system, uniform allowance.

Pay: $26.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Paid time off
• Uniform allowance

Work Location: In person

Salary : $26 - $29