What are the responsibilities and job description for the Front Desk Receptionist position at Dental Implant Group?
Job Summary
We are seeking a dedicated and organized front desk receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role requires proficiency in dental office procedures and familiarity with practice management softwares (we use Open Dental).
Days Open:
Open M-F, 7:45am-4:30pm
Duties
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage incoming calls, schedule appointments, and maintain the appointment calendar.
- Perform clerical duties including filing, data entry, and documentation review.
- Utilize open dental for patient management.
- Ensure accurate dental billing processes are followed and assist with billing inquiries.
- Maintain confidentiality of patient information in compliance with HIPAA regulations.
- Coordinate with dental staff to ensure smooth operations within the office.
Qualifications
- Previous experience in a dental office setting is required.
- Strong clerical skills with attention to detail and accuracy.
- Familiarity with dental terminology and documentation practices is essential.
- Proficient in using practice management software systems (open dental preferred).
- Excellent communication skills, both verbal and written, with a customer-focused attitude.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
Join our team as a Front Desk Receptionist and contribute to creating a welcoming environment for our patients while supporting the efficient operation of our oral surgery office.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dental receptionist: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Gaithersburg, MD 20877 (Required)
Work Location: In person
Salary : $19 - $25