Training and Development Coordinator

This is a responsible professional position, performing diversified technical and analytical tasks within the training and development division of the HR Department. The main function of this position is to develop, design, facilitate and assess training content and materials to be used for employee training. The role requires a strong understanding of BREC policy and procedures, as well as the ability to effectively communicate across all levels of the organization. The Training & Development Coordinator works under immediate supervision of the Training & Development Manager and other content stakeholders. Duties require a high degree of personal interaction with employees and department leaders and require strong communication skills, both written and verbal.   Work requires the exercise of independent judgment.

Education Required:   Graduation from an accredited 4-year college or university.

Area of Study (major) Required:  Human Resources Management, Business Administration, Public Administration, or closely related field.

Certification(s) Required:  Member of GBR-SHRM Local Chapter, National Society of Human Resources Management, Association for Talent Development (ATD) or ATDBR local chapter within 12 months  

License(s) Required:   Valid Louisiana Drivers License

Years Relevant Work Experience:  Minimum of two (2) years professional work-related experience in teaching, training, human resources or Equivalent combination of education and experience will be considered.

Preferred:  Ten (10) or more years related experience,

Knowledge, Skills, and Abilities:

• Knowledge of training and development procedures and techniques; learning management and learning content management systems; group processes, group dynamics, and interpersonal relations; and instructional and curriculum design. Knowledge of applicable federal, state, and local laws, rules and regulations governing employment 
• Knowledge of modern office practices, procedures and equipment including word processing, spreadsheet, database and file management 
• Skill in the use of a 10-key calculator, computer and various software applications such as, Microsoft Office Suite (Outlook, Word, Excel, Power point, etc.,) databases, spreadsheets, and HRIS software programs Munis and NEOGOV
• Excellent oral and written communication skills 
• Strong interpersonal skills with the ability to interact with personnel and the general public at all level 
• Time management skills needed to set priorities and evaluate progress toward outcomes
• Interpersonal skills are necessary to work cooperatively and effectively with individuals and groups
• Strong problem solving, communication (oral and written), relationship building, and organizational skills
• Ability and willingness to continue professional development learning and development
• Good customer service skills for internal & external customers  
• Ability to quickly learn BREC policies, procedures and programs
• Ability to read, understand, interpret, explain and apply human resources policies and procedures, and rules and regulations to employees, staff and the general public 
• Ability to review and recommend development plans for staff    
• Ability to maintain hard copy and computerized filing and record-keeping systems
• Ability to follow complex oral and written instructions
• Ability to exercise good judgment based on established policies and practice
• Ability to conduct research, compile data and prepare narrative and statistical reports
• Ability to establish and maintain effective working relationships with staff, other employees, department heads, BREC officials, vendors and the public 
• Ability to maintain sensitive and confidential information

Essential Functions and Duties:

• Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes, blended, etc.) 
• Assist with conducting job function training, assessments, competency, and compliance training needs within the agency
• Map out training plans, design and develop training programs on an as needed basis for various department and employees
• Coordinate training initiatives to meet agency and department goals including job specific tasks, leadership, safety and other designated topics. 
• Assist with conducting agency/department/individual needs assessments and identify skills or knowledge gaps that need to be addressed
• Use accepted education principles and stay up to date with new training methods and techniques 
• Design and prepare educational aids and materials for Training Plans 
• Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and business needs 
• Partner with internal stakeholders and liaise with subject matter experts regarding instructional design 
• Manage and maintain in-house training facilities and equipment 
• Maintain employee training records, training assignments/curricula and courses in the LMS and generate training exceptions reports 
• Assist site personnel with LMS technical issues 
• Supports in the effort to ensure that the training program complies with all State and agency requirements 
• Maintain accuracy of the employee demographic and course curricula data to ensure appropriate courses are deployed in the LMS 
• Coordinate and maintain certification programs for operations in areas of responsibility 
• Audit training content/materials to ensure materials are evergreen with site and compliance requirements
• Facilitate training programs as necessary 
• Provide updates on progress and provide forecast for training/certification completions. 
• Coordinate logistics for training activities including venues, equipment, and supplies 
• Establish and maintain relationships with external training vendors 
• Design and apply assessment tools to measure training effectiveness 
• Conduct internal training for stakeholders over human resources related functions to include orientation of new employees on policies, procedures, and best practices 
• Other duties as assigned.

Days/Hours Worked:  Full time, typically 8 hours a day, 5 days a week; one-hour lunch break; other breaks as required.

Salary : $49,379