Maintenance Supervisor

We are seeking an experienced Maintenance Supervisor to oversee the daily administrative and operational functions of the Maintenance Department supporting multiple convenience store and fuel retail locations.

This role supervises the maintenance team, manages work orders, reviews repair estimates, coordinates vendors, and maintains preventive maintenance schedules. The supervisor works closely with Store Managers, Operations leadership, technicians, and contractors to ensure maintenance requests are prioritized, assigned, completed, documented, and closed promptly.

This position is primarily office-based; however, travel to company locations is required as needed for inspections, project oversight, maintenance assessments, vendor coordination, and other operational needs.

• Supervise the maintenance team and coordinate daily assignments, schedules, and workload.
• Prioritize maintenance requests based on safety, urgency, and operational impact.
• Manage work orders from initial request through completion and closure.
• Monitor open and overdue tickets, follow up with technicians and vendors, and escalate unresolved issues.
• Verify completed work and ensure tickets contain accurate service details and supporting documentation before closing.
• Develop, maintain, and monitor preventive maintenance schedules for company facilities and equipment.
• Coordinate inspections and servicing for HVAC, refrigeration, plumbing, electrical, and general building systems.
• Arrange qualified vendors and contractors for specialized repairs, including fuel-related equipment.
• Review repair estimates, vendor proposals, and scopes of work for completeness and pricing.
• Compare estimates and recommend repair versus replacement options to management.
• Obtain required approvals before authorizing work or committing funds.
• Coordinate vendor scheduling, site access, and completion timelines.
• Monitor contractor performance, service quality, and adherence to approved scopes.
• Review invoices against approved estimates and completed work and resolve discrepancies.
• Maintain organized records of work orders, repairs, warranties, service agreements, and equipment history.
• Track maintenance expenses and support departmental budgeting and cost control.
• Identify recurring maintenance issues and recommend longer-term corrective action.
• Prepare reports on ticket status, preventive maintenance completion, costs, and outstanding issues.
• Coordinate emergency maintenance and provide timely updates to Store Managers and Operations leadership.
• Ensure technicians have the information, materials, approvals, and support needed to complete assignments.
• Maintain department procedures and reinforce company safety and documentation standards.
• Visit company locations as needed to assess concerns, oversee projects, coordinate contractors, or verify completed repairs.
  

• High school diploma or GED.
• Experience coordinating maintenance teams, vendors, contractors, and work orders.
• Experience reviewing repair estimates and managing preventive maintenance schedules.
• Working knowledge of HVAC, refrigeration, plumbing, electrical, and general building maintenance.
• Ability to manage competing priorities across multiple locations.
• Ability to review estimates, invoices, and service documentation accurately.
• Proficiency in Microsoft Excel, Outlook, and standard office applications.
• Strong organizational, follow-up, and communication skills.
• Valid driver's license and ability to travel to company locations as needed.
• Availability to coordinate occasional evening, weekend, or emergency maintenance situations.
  

• Five or more years of maintenance, facilities management, or related experience.
• Two or more years of supervisory or team-lead experience.
• Technical or vocational training in maintenance, facilities, HVAC, electrical, plumbing, or a related field.
• Experience supporting multiple convenience stores, gas stations, or commercial retail facilities.
• Experience using a computerized maintenance management system (CMMS) or work-order platform.
• Experience coordinating commercial refrigeration, HVAC, or petroleum equipment service.
• Experience with maintenance budgeting, expense tracking, and preventive maintenance programs.
• OSHA training or relevant technical certifications.