What are the responsibilities and job description for the Epicor Administrator position at BrainWorks?
Our amazing client, located in Minnesota, is hiring an Epicor Administrator to support, maintain, and optimize their Epicor ERP system This resource will work closely with various departments to ensure that the ERP system aligns with business needs and drives operational efficiency. In addition, it will be responsible for maintaining, supporting, and improving the IT infrastructure that keeps business operations running smoothly.
What you will be doing:
- Administer and maintain the Epicor ERP system 2022.2.30.
- Manage user accounts, roles, permissions, and security within Epicor.
- Monitor system performance and troubleshoot issues to ensure uptime and reliability.
- Apply patches, upgrades, and service packs in coordination with vendors and IT leadership.
- Provide day-to-day support for end-users across departments.
- Troubleshoot ERP-related issues and serve as the primary point of contact for Epicor technical support.
- Train new users and create/maintain documentation and user guides.
- Work with department leads to understand operational workflows and recommend improvements through ERP functionality.
- Customize forms, dashboards, and reports using Epicor tools (BAQs, BPMs, SSRS, etc.).
- Support configuration changes that enhance system usability and efficiency.
- Develop and maintain system reports using Epicor tools and SQL queries.
- Support integrations with third-party applications (e.g., shipping software, CRM, accounting tools).
- Ensure data integrity and support periodic audits or data cleanup efforts.
- Lead or support ERP-related projects including module rollouts, system upgrades, and process enhancements.
- Participate in cross-functional project teams to implement new features or workflows.
- Own future migration of system changes from local UI to cloud based interface as well as change management.
What you bring to the table:
- Minimum of 3 years of experience administering and supporting Epicor
- Strong understanding of ERP modules including manufacturing, inventory, supply chain, and finance.
- Proficiency with Epicor tools such as BAQ, BPM, SSRS, and Dashboards.
- Experience with SQL Server (queries, views, stored procedures).
- Ability to troubleshoot and resolve technical issues across functional areas.
- Familiarity with manufacturing processes (MRP, BOMs, job scheduling).
- Experience integrating ERP with other systems (e.g., EDI, CRM, shipping).
- Scripting or development experience in C# or other languages used in Epicor customization.
Salary : $100,000 - $120,000
