Residential Property Manager

Lead a Thriving Community. Drive Results. Create Exceptional Resident Experiences.

Are you a results-driven property management professional with a passion for leadership, resident satisfaction, and operational excellence? We are seeking an experienced Residential Property Manager to oversee the daily operations and financial performance of a residential community while leading a dedicated team toward success.

This role is ideal for a motivated leader who thrives in a fast-paced environment, understands the balance between resident satisfaction and financial performance, and is committed to maintaining a best-in-class living experience.

What You'll Do

Property Operations & Financial Management

• Oversee the day-to-day operations of the property, ensuring maximum occupancy, resident retention, and operational efficiency.
• Analyze financial statements, revenue trends, and property performance metrics to drive profitability and achieve budget goals.
• Complete all required weekly, monthly, quarterly, and annual reports accurately and on time.
• Manage office workflow and administrative processes to maximize productivity and service excellence.
• Monitor property budgets, control expenses, and implement strategic adjustments to meet financial objectives.
• Actively participate in the annual budgeting process and ongoing financial planning initiatives.
• Approve and monitor all vendor invoices, ensuring compliance with accounting procedures and budget allocations.
• Track recurring contracts, monitor expiration dates, and coordinate renewals with leadership and facilities teams.

Resident Experience & Leasing Performance

• Drive occupancy growth through resident retention, lease renewals, and collaboration with leasing teams.
• Oversee delinquency collections and ensure adherence to company policies and legal requirements.
• Partner with Centralized Leasing to deliver a seamless move-in experience for new residents.
• Conduct move-in and move-out inspections while ensuring proper documentation and security deposit administration.
• Build strong relationships within the local community and stay informed of market trends, competitor properties, and neighborhood developments.
• Plan and host monthly resident engagement events and community gatherings to foster resident satisfaction and community connection.

Leadership & Team Development

• Lead, mentor, and support on-site staff, including Assistant Managers and Leasing Consultants.
• Foster a positive, collaborative, and high-performance work environment.
• Provide coaching, training, and accountability to ensure team members achieve operational and leasing goals.
• Administer company policies and procedures across operations, accounting, maintenance, and human resources functions.

Property Maintenance & Compliance

• Partner with the Maintenance Supervisor to prioritize property needs, schedule unit turns, and coordinate maintenance activities.
• Conduct regular inspections of the community to ensure exceptional curb appeal, cleanliness, and overall property condition.
• Ensure compliance with all safety regulations, OSHA standards, and company policies.
• Represent the property in legal matters related to resident accounts and housing issues when necessary.
• Respond to building emergencies and participate in an on-call rotation as required.

What We're Looking For

Qualifications

• Professional, polished, and customer-focused demeanor.
• Exceptional leadership, communication, and organizational skills.
• Strong sales and resident retention abilities.
• Demonstrated ability to analyze financial performance and make sound business decisions.
• Highly detail-oriented with strong problem-solving and multitasking capabilities.
• Ability to work independently while leading and motivating a team.
• Willingness to be on-call for emergency situations.

Education & Certifications

• High School Diploma or equivalent required.
• College coursework or degree preferred.
• Certified Apartment Manager (CAM) designation preferred.
• Certified Property Manager (CPM) designation is a plus.

Experience

• Minimum of three (3) years of successful residential property management experience with proven performance results.
• Strong understanding of multifamily operations, budgeting, leasing, collections, and resident relations.
• Proficiency with Microsoft Office Suite.
• Experience with MRI Software is highly desirable.

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Frequent use of computers, telephones, printers, and other office equipment.
• Occasional bending, stretching, reaching, and lifting associated with office and property inspections.

Direct Reports

• Assistant Property Manager
• Leasing Consultant

Why Join Us?

We believe exceptional communities begin with exceptional people. As a Residential Property Manager, you'll have the opportunity to lead a talented team, make a meaningful impact on residents' lives, and contribute directly to the success of a growing organization. If you're ready to take ownership, inspire others, and drive results, we encourage you to apply today.

Statement of Notices

Equal Employment Opportunity

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. 

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position.  Other duties may be assigned.  The Company may change the specific job duties with or without prior notice based on the needs of the company.