What are the responsibilities and job description for the System Engineer L2.5 (MSP) position at Bowman Williams?
System Engineer (Tier 2.5) | MSP | Manhattan, NY (Hybrid)
💰 $80K–$110K Bonus Benefits
📍 2–3 Days Onsite / Week
A fast-growing MSP in Manhattan is seeking a System Engineer (Level 2.5) ready to take the next step. This role blends advanced support, project ownership, and client-facing work — perfect for someone who’s outgrown basic tickets and wants exposure to cloud, infrastructure, and security while fast-tracking toward senior engineering.
What You’ll Do:
- Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls)
- Act as escalation point for Tier 1/2 support, solving complex issues end-to-end
- Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security)
- Manage Azure AD, Exchange Online, VMware/Hyper-V, and backup solutions
- Mentor junior staff and help shape processes/SOPs
- Build strong client relationships as a trusted technical advisor
What We’re Looking For:
- 2–4 years of hands-on MSP experience (must-have)
- Strong Microsoft infrastructure and cloud knowledge (Server 2016–2022, Azure, M365)
- Networking and firewall configuration skills
- Eagerness to grow into senior engineering or leadership
Perks & Growth:
✅ Salary $80K–$110K performance bonus
✅ Health, Dental, Vision & 401(k) match
✅ PTO Paid Holidays
✅ Certification reimbursement & career development
✅ Clear track to Senior Engineer or vCIO
✅ Collaborative team, real project ownership, and mentorship
If you’re ready to step up from support and take on projects, autonomy, and career growth, we’d love to connect.
Salary : $80,000 - $110,000
