System Administrator Tier 2.5 (MSP | Azure)

System Administrator Tier 2.5 (MSP | Azure)

Location: Arcadia, CA

Salary: Up to $100,000

Work Model: Hybrid flexibility after onboarding

Role Focus: Escalations, Azure, Infrastructure Support, Projects

Grow With a Scaling MS

PWe are a growing Managed Services Provider hiring a System Administrator Tier 2.5 to support client environments across Microsoft cloud, Windows Server, networking, virtualization, firewalls, and infrastructure projects

.
This role is ideal for an MSP engineer who wants to stay hands on while gaining more exposure to Azure, project work, advanced troubleshooting, and service delivery improvements. You will serve as a key technical resource for client operations while helping improve standards, documentation, and escalation flow as the company continues to gro

w.
The company is hiring because of growth, not turnover, and this role offers a strong path for someone who wants to develop into a more senior technical or leadership role over ti

me.
What You Will Wor

k On• Resolve escalated support issues across Windows Server, Microsoft 365, Azure, Active Directory, networking, virtualization, firewalls, and client infrastruc

ture• Support Microsoft 365, Exchange Online, Entra ID, Azure, Windows Server, Group Policy, DNS, DHCP, and user ac

cess• Troubleshoot routing, VLANs, VPNs, firewalls, wireless, switching, connectivity, and LAN/WAN is

sues• Support virtualization, backup systems, server deployments, workstation deployments, and infrastructure upgr

ades• Contribute to project and deployment work, including migrations, refreshes, network upgrades, and client site implementat

ions• Assist with low voltage cabling, rack work, hardware installations, and onsite infrastructure setup as part of project deli

very• Help improve troubleshooting steps, technical documentation, and escalation quality across the service

team• Identify recurring technical issues and recommend improvements that strengthen client stabi

lity• Communicate clearly with clients and internal teams while maintaining ownership through resolu

tion
What We Are Lookin

g For• Recent experience working for a Managed Services Pro

vider• Strong Tier 2 or Tier 2.5 systems administration exper

ience• Hands on experience with Windows Server, Active Directory, Microsoft 365, Entra ID, and

Azure• Working knowledge of virtualization, backups, firewalls, switches, routing, VLANs, VPNs, and wireless net

works• Ability to troubleshoot issues across servers, cloud, endpoints, networking, and sec

urity• Experience supporting client projects, deployments, migrations, upgrades, or infrastructure improve

ments• Familiarity with low voltage cabling or hands on cabling work in client environ

ments• Strong documentation, communication, ownership, and follow th

rough• Comfortable supporting client environments in a small team MSP se

tting• Willingness to assist with onsite work and local client travel when n

eeded
Why This Role Stan

ds Out• Salary up to $1

00,000• Hands on role across systems, Azure, Microsoft 365, networking, firewalls, and pr

ojects• Opportunity to help shape service delivery as the company

grows• Growth path into senior technical ownership or lead

ership• Hybrid flexibility after onbo

arding• Work from home flexibility when

needed• Flex time and quality of life

focus• Medical, Dental, and Vision Insurance options through California

Choice• Approximately $350 monthly employer medical contri

bution• 401(k) with 3 percent employer distri

bution• PTO and sick time with increases based on

tenure• Paid ho

lidays• Mileage reimbursement for client