System Administrator (MSP / Azure)

Overview

We are a long-established Managed Services Provider hiring a System Administrator to provide Tier 2/2.5 support across Microsoft, Windows Server, Azure, networking, firewall, and client infrastructure environments. This is a hybrid WFH role with a 50/50 split between being onsite and working from home.

This role is ideal for someone with MSP experience who enjoys client-facing support, strong troubleshooting, and a healthy mix of support tickets, escalations, onsite work, and project exposure. You will support small to mid-sized business and legal clients in Orange County while working in a team environment that values work-life balance, accountability, documentation, and long-term career growth

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Responsibiliti

• esProvide Tier 2/2.5 support across Microsoft 365, Azure, Windows Server, and desktop environmen
• tsTroubleshoot escalated issues involving workstations, user software, connectivity, permissions, and client applicatio
• nsSupport Azure, Azure Virtual Desktop, Office 365, and hybrid Microsoft environmen
• tsConfigure and troubleshoot SonicWall firewalls, VPNs, and basic network equipme
• ntUse ConnectWise, Ninja RMM, IT Glue, and related MSP tools to manage tickets and documentati
• onProvide onsite client support 1–3 days per week as need
• edParticipate in an after-hours on-call rotation one week every two mont
• hsAssist with project work including migrations, deployments, upgrades, and infrastructure improvemen
• tsCommunicate clearly with clients and provide responsive, professional suppo

rt
Required Experie

• nceExperience working for a Managed Service Provi
• der3 years of IT support, systems administration, or escalation support experie
• nceStrong Microsoft 365, Azure, Azure Virtual Desktop, and Office 365 experie
• nceExperience with Windows Server and Windows desktop operating syst
• emsExperience troubleshooting SonicWall firewalls, VPNs, and network connectivity iss
• uesFamiliarity with MSP tools such as ConnectWise, Ninja RMM, IT Glue, or similar platfo
• rmsAbility to troubleshoot independently, document clearly, and support clients professiona
• llyStrong communication skills and comfort working in a hybrid client-facing r

ole
Bene

• fits100% paid Medical, Dental, Vision, and Life Insur
• ance401(k) with employer matching contribut
• ionsProfit Sha
• ringPaid Vacation, PTO, and Paid Holi
• daysWork From Home flexibi
• lityInternal career growth opportuni