Azure Support Engineer (MSP)

IT Senior Support Engineer (MSP) – Hybrid Annapolis, MD | $75K–$90K

If you’re an MSP engineer who loves autonomy, solving problems creatively, and working with a diverse mix of clients, this is a rare opportunity you’ll want to explore.

This cybersecurity-focused MSP operates with a unique blend of creative energy, technical excellence, and true freedom. The culture is built around trust, initiative, and continuous growth — no PTO tracking, paid ongoing training, and even a $1,000 home office setup credit. Engineers here are empowered to do their best work without micromanagement, and clients range from architecture firms to nonprofits to financial institutions

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The team is expanding its DMV presence and looking for a resourceful, well-rounded Tier 2/3 Sr. Support Engineer who is great with people, strong technically, and excited to work independently while still being part of a supportive tea

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Senior Support Engineer Day to D

• ay:Provide remote and occasional onsite support across Mac & Windows environme
• ntsTroubleshoot hardware/software issues (workstations, mobile devices, periphera
• ls)Serve as a M365 Global Administrator and support the full Microsoft Suite including SharePoint, Exchange Online, Int
• uneAssist with cloud migrations (hybrid and full clo
• ud)Assist with light project work (network setups, server deployments, VoIP migratio
• ns)Support Azure Entra ID, Azure Virtual Machi

nes
What You B

• ringExperience supporting both Mac & Windows in a professional setting (MSP prefer
• red)Experience assisting with cloud migrat
• ionsExperience configuring and supporting netw
• orksExperience supporting M365 as a global a
• dminLocal to the DMV/Baltimore metro area with reliable transportation for client visits as ne

eded
Benefits &

• Perks$1,000 home office setup credit (chair, desk, monitors,
• etc.)Company-issued com
• puterTrue autonomy — work from wherever you perform
• bestFlexible maternity/paternity
• leaveUnlimite
• d PTO401(k) with nonelective employer contributions (immediately ve
• sted)Medical, HSA options, dental, v
• isionShort-term & long-term disab
• ilityLife, critical illness, accident & cancer insu
• rancePaid certifications and professional develo