Senior Systems Engineer (MSP) - Long Island (Local Only)

Senior Systems Engineer (MSP) - Long Island (Local Only)

Location: Smithtown HQ client sites across Long Island (no NYC commute)

Comp: $100,000–$115,000 bonuses

Must have MSP experience - no exceptions

Must live on Long Island - local candidates only

Long Island deserves big-city opportunities without the bridge & tunnel grind. We’re building exactly that: a high-impact MSP role supporting a diverse local client base, where you’ll lead meaningful projects, mentor rising techs, and still make it home for dinner.

What you’ll do

• Be the technical lead for infrastructure incidents, outages, and root-cause analysis.
• Own SLAs and communicate clearly with clients from first response to resolution.
• Coach Tier 1–2 engineers; curate tickets and guide technical decision-making.
• Drive incident management: status updates, client communications, and post-mortems.
• Deliver hands-on expertise across storage, virtualization, and Windows Server.
• Monitor environments with enterprise tools; perform proactive and reactive IR.
• Automate repeatable tasks (PowerShell/scripts) to speed delivery and reduce noise.
• Participate in a reasonable after-hours on-call rotation.

What you bring

• MSP background (Tier 3) handling mixed environments and on-site work.
• Windows Server, VMware/virtualization, AD/Group Policy; solid networking fundamentals.
• Microsoft 365/Azure administration; ticketing/PSA/RMM (ConnectWise or similar).
• Strong customer presence, clear written/verbal comms, and ownership mindset.
• Valid driver’s license; comfortable traveling to client sites across Long Island.
• Nice-to-haves: CompTIA/ Microsoft/Azure/VMware certs; scripting with PowerShell.

Benefits & perks

• Comp: $100,000–$115,000 base bonuses
• Health Insurance
• Simple IRA with 3% match (immediate participation)
• Company vehicles for onsite calls
• Overtime when available
• 15 paid days off 5 paid holidays
• Performance bonuses
• Certification reimbursement