Level 1.5/2 System Administrator / Growing MSP with Client-Facing Project Exposure

Level 1.5/2 System Administrator / Growing MSP with Client-Facing Project Exposure

For this opportunity, you’ll be joining a growing Managed Service Provider that owns the market share for their vertical in the three cities they operate in; niche managed, cloud, security service provider for healthcare practices: IT, security, networking, cloud, and onsite technology projects across the Southeast

.
**This position comes with a company car

**
Primary Function: Helpdesk Client Onboarding Hands-On Deployme

ntsThis is the newest office being opened – there are opportunities for leadership, management and becoming a team lead within the first 12 months. This person will help with desktop, network, and client onboarding work across dental office environments. This is a niche MSP environment where the client base is very focused. Instead of supporting every type of business under the sun, you’ll become familiar with the technology, workflows, software, and expectations inside dental and healthcare practic

es.
Day-to-day work inclu

• des:Setting up Windows workstations, monitors, printers, user equipment, and network-connected devi
• ces.Helping configure routers, switches, wireless access points, internet connectivity, and basic LAN environme
• nts.Assisting with new client onboarding, including workstation preparation, RMM deployment, device verification, and documentat
• ion.Working with tools tied to endpoint security, backup, encryption, web filtering, and email protect
• ion.Testing equipment and connectivity so client offices are ready to oper
• ate.Documenting work in ConnectWise so the team has accurate notes, time entries, and next st
• eps.Assisting with project prep when not onsite, including imaging computers, staging equipment, labeling gear, organizing inventory, and preparing materials for upcoming deployme

nts.
Why This Role Ma

• ttersClient onboa
• rdingWorkstation deploy
• mentsNetwork
• setupWireless environ
• mentsEndpoint security
• toolsBackup and encry
• ptionDental technology environ
• mentsDocumentation and project prepar
• ationClient-facing communic

ation
Who Thi

s FitsBes

• t fit:2 years of IT, MSP, desktop, help desk, hardware, or networking expe
• rienceComfortable with Windows workstations, printers, basic networking, TCP/IP, DNS, DHCP, VPN, and wireless troublesh
• ootingInterested in getting more hands-on with deployments, onboarding, and client enviro
• nmentsStrong communication skills with non-technical
• usersOrganized, reliable, and able to represent the company professionally with c
• lientsComfortable traveling across an assigned ter
• ritoryCompTIA A , Network , or similar training is h