What are the responsibilities and job description for the Medical Front Desk Receptionist/ Scheduler position at Bowen Hefley Orthopedics?
Front Desk Receptionist/ Scheduler – Orthopedic Office
We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our busy orthopedic practice. The ideal candidate will provide excellent customer service while efficiently managing front desk and patient-related responsibilities.
Responsibilities
- Greet and check in patients in a professional and courteous manner
- Collect patient copays and other payments
- Verify insurance eligibility and benefits
- Make patient confirmation calls
- Schedule and coordinate patient appointments
- Check patients out and assist with follow-up scheduling
- Maintain accurate patient information and documentation
- Provide exceptional customer service to patients and their families
- Assist with general front office duties as needed
- Travel to satellite clinic locations may be required
- Answer phone calls
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Professional, friendly, and patient-focused demeanor
- Excellent organizational and time-management skills
- Ability to multitask in a fast-paced medical office environment
- Previous medical office or orthopedic experience is a plus
Position Details
- Full-time
- Monday–Friday
- Competitive benefits package available
- Opportunity to work in a busy, patient-focused orthopedic practice
Job Type: Full-time
Pay: $14.00 - $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16