Ongoing Casework Manager

Boulder County Human Services Department is seeking to hire a Ongoing Casework Manager. Boulder County Human Services is seeking to fill the role of Ongoing Casework Manager. This is the supervisory level classification in the Human Services Caseworker series. The Ongoing Casework Manager performs supervisory oversight to casework staff and complex casework duties with responsibility for planning, organizing and directing the work of a unit of Human Service.
The Ongoing Casework Manger is responsible for overseeing a team of ongoing child welfare caseworkers working with children and families in need of services due to concerns of child abuse and/or neglect, and youth beyond control of their parent. Ongoing casework management involves detailed assessment of therapeutic, social, educational, medical, and community needs to ensure children have the best opportunity to heal from trauma, maintain safe and healthy family connections and remain safely in their home and community. Ongoing casework management further seeks to engage families to guide comprehensive service packages to effectively mitigate danger using least restrictive and evidence based practices. Cases involve voluntary and court involved services depending on family need. The Ongoing Casework Manger supports caseworkers in matching families with services, monitoring safety, complying with state and federal law for child welfare and state policy and procedures for delivering child welfare services. The Ongoing Casework Manager position is committed to ensuring an equitable and inclusive environment for all employees as well as the families and community they serve.
This Ongoing Casework Manager is one of four managers in the Ongoing Division. All teams carry a variety of child abuse/ neglect and adolescent families.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work out of 515 Coffman St. Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt. 

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $81,552.00 - $99,474.00 Annually 

Tentative Hiring Timeline:

• Phone Screening: June 8th
• First Round Interviews: Week of June 8th
• Second Round Interviews: Week of June 15th
• Reference Check: Week of June 22nd

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information. 

1. Supervise and mentor staff to ensure the effective and timely provision of services to families
2. Review case materials and manage assignment of families to staff
3. Ensure compliance with state and federal law, and policy to ensure compliance
4. Provide direct support to families addressing abuse, neglect, mental health, and substance abuse issues
5. Assist staff in assessing the safety of children with their families
6. Attend court hearings and provide testimony as necessary
7. Deliver ongoing casework services in a way that will honor and respect various cultural backgrounds and race, ensuring every family feels seen and valued
8. Collect and analyze outcome data to manage programs efficiently and ensure adherence to agency and state guidelines
9. Manage workloads on the team
10. Partner with other Ongoing supervisors to ensure there is consistency in programming and partnership among teams
11. Support staff in engaging families in a supportive, trauma-informed, and culturally responsive manner
12. Collaborate with internal and external partners
13. Performs related work, as required
14. May be reassigned during emergency situations

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of 

• 5 years of combined education and experience in social casework experience.

AND

•  A bachelor's degree from a higher education institution with course work related to the job responsibilities of child welfare social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.

Additional related education may count towards required experience.
 

DRIVER'S LICENSE:

• Applicants must have a valid driver's license and a clean driving record
• For more information regarding a clean driving record, please click here.

BACKGROUND CHECK & FINGERPRINTING:

• A job offer is contingent on passing a background investigation with fingerprinting

PREFERRED QUALIFICATIONS: 

• One year in a supervisory or lead capacity.

KNOWLEDGE, SKILLS, & ABILITIES:

• Thorough knowledge of the theories, principles and concepts of social casework practice
• Thorough knowledge of community resources and agency rules and procedures related to assigned program area
• Skill in supervision and management
• Ability to work effectively with other employees, clients, agencies, management and the public

Salary : $81,552 - $117,396