Bilingual Issuance Clerk

Salary

$55,116.00 - $79,392.00 Annually

Location

Boulder County, CO

Job Type

Full-time

Job Number

6754(AB3)

Department

Human Services

Division

HS Bus Ops Sys Sup

Opening Date

04/24/2026

Closing Date

5/7/2026 11:59 PM Mountain

FLSA

Non-Exempt

• Description
• Benefits
• Questions
  
  

Description

Boulder County Human Services Department is seeking to hire a Bilingual Issuance Clerk. Boulder County's Human services is seeking to hiring a Bilingual Issuance Clerk (Accounting Clerk III). This position is the lead/specialist level classification in the Accounting Clerk series. The Accounting Clerk III performs complex and specialized clerical accounting duties requiring a thorough knowledge of generally accepted accounting principles and public agency accounting procedures. Requires a high degree of independent judgment.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position works primarily out of 515 Coffman St. Longmont, Colorado but will be trained and expected to cover in all offices. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime).

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $55,116.00 - $67,254.00 Annually

Tentative Hiring Timeline

• Phone Screening: Week of May 11th
• First Round Interviews: Week of May 11th
• Language Proficiency Test: Week of May 18th
• Reference Check: Week of May 18th
  
  

New employees receive an 80-hour bank (Download PDF reader) of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of Duties

• Accurately issue Electronic Benefits Transfer (EBT) cards, gift cards, and transportation passes to eligible recipients following established procedures
• Assist the public in person, by email, and on the phone, providing customer service in a consistently friendly, helpful, and professional manner
• Process requests with a sense of integrity and urgency, verify identifications, use and distribute appropriate forms, and obtain signatures as required
• Research EBT case problems and recommend solutions to correct problems
• Accurately cashier transactions including checks, money orders, and rental payments
• Complete daily reconciliations of transactions
• Prepare and review financial reports for deposits, and other accounting transactions
• Enter accounting data into the county's computerized accounting system
• Review, verify, and correct computer system accounting information
• Compile and tabulate data and balance accounting records
• Maintain accurate records for all issuance requests, including distribution logs, destruction logs, and daily inventory reconciliations according to state standards
• Manage EBT, Regional Transportation District (RTD) and gift card inventory; troubleshoot client usage issues
• Maintain excellent filing and record-keeping systems
• Explain EBT card usage, fraud awareness, and account management to recipients
• Adhere to confidentiality and security protocols in handling sensitive client information
• Provide basic information about benefit programs to clients as needed
• Participate in training sessions to stay current on policies and procedures
• May train, supervise, counsel, and evaluate the work of other employees
• Performs related work, as required
• May be reassigned during emergency situations
  
  

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

Education & Experience

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of

• high school diploma or equivalent
  
  

AND

• 4 years of combined education and experience of in-person customer service and clerical accounting or bookkeeping experience.
  
  

Driver's License

Additional related education may count towards required experience.

• Applicants must have a valid driver's license and a clean driving record
• Access to reliable transportation that is readily available for business use
• For more information regarding a clean driving record, please click here.
  
  

Background Check & Fingerprinting

• A job offer is contingent on passing a background investigation with fingerprinting
  
  

Bilingual Skills

• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. (tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.
  
  

Supplemental Information

Preferred Qualifications

• Associate's Degree
  
  

Knowledge, Skills, & Abilities

• Outstanding in-person customer service skills
• Thorough knowledge of generally accepted accounting principles and modern office procedures
• Strong skills in operating computers and office equipment
• Ability to make mathematical computations
• Ability to work effectively with other employees and the public
  
  

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

Benefits

As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:

Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.

Additional Benefits can be found HERE. (Download PDF reader)

• Including:
• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
• 12 weeks Paid Caregiver leave
• Breast feeding friendly-work environment
• Sick child care, an infants-at-work policy
• Access to LifeMart discount hub, including discounts on childcare centers, event tickets, travel and more!
• Access to a nationally-recognized wellness program
• Employee Assistance Program
• PERA 401k
• Social Security retirement plans
• Additional Life and Disability Insurance
• Critical Illness and Accidental Insurance
• County-paid tuition assistance
• Eligible for PSLF- Public Service Loan Forgiveness
• Free EcoPass
• Hospital Indemnity
• ID Theft Protection
• Pet Insurance
• 8 Hours of Paid Public Service Leave

Generous paid time off

• Holidays
• New Year's Day January 1
• Martin Luther King's Birthday January
• Presidents' Day February
• Memorial Day May
• Juneteenth June 19
• Independence Day July 4
• Labor Day September
• Indigenous People's Day
• General Election Day November (first Tuesday after the first Monday, even years)
• Veterans' Day November 11
• Thanksgiving Day November
• Friday after Thanksgiving*
• Christmas Eve- ½ day (full day off depends on day of the week)
• Christmas Day December 25
• New Year’s Eve- ½ day (full day off depends on day of the week)
• Vacation**
• 80-hour bank of vacation at the time of hire
• Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
• Medical**
• Eight hours of medical leave for each month employed.

PERA- The County and all employees pay into both Social Security and PERA

• Employer contribution to Social Security: 7.65% of salary
• Employer contribution to PERA (Local Government Division- most county employees: 14.76%
• The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
• Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.
  
  

01

Please describe how you meet the required minimum qualifications of four years of combined education and experience of in-person customer service and clerical accounting or bookkeeping experience.

02

Do you have a high school diploma or equivalent? (Required)

• Yes
• No
  
  

03

Are you bilingual in Spanish and English? (Required)

• Yes
• No
  
  

04

Do you have a valid driver's license, clean driving record, and a reliable vehicle? (Required)

• Yes
• No
  
  

05

Do you acknowledge that you understand that this position is in person and does not have a work-from-home component?

• Yes
• No
  
  

06

Explain in detail how you have used different Microsoft Excel features as a daily tool in previous positions.

07

Please explain how you prioritize tasks when you have multiple customer requests. How do you ensure that they are all completed?

08

Describe how you have used bookkeeping principles in your past position(s).

09

Describe your experience using Microsoft Office products and 10-key in a previous position or positions.

10

Explain what you believe to be an effective strategy to introduce the concepts of diversity and inclusion to individuals who have only experienced a limited number of cultures, perspectives, and limited training on this subject.

11

In what ways do you feel you need to grow around your cultural awareness and what kind of support would you need?

Required Question

Employer Boulder County

Address 2025 14th Street

Boulder, Colorado, 80302

Phone 303-441-3525

Website http://www.bouldercounty.org