Accounts Receivable Manager

Position: Accounts Receivable Manager

Department: Finance

Reports To: VP, Controller

Salary Type: Exempt

Location: Philadelphia, PA

Make a greater impact at Bonduelle Americas!

Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US.

Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.

Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet’s resources while providing healthy plant-based products to millions of consumers around the world.

Position Summary

The Accounts Receivable Manager oversees the full order-to-cash cycle in a highly automated, fast-paced multidivisional environment. This role ensures timely invoicing, accurate cash application, effective credit collaboration, and strong collection practices while maintaining the integrity of the AR ledger. The manager will lead AR operations, build strong cross-functional relationships, drive reporting and analytics, support audits, and month end close.

This is a strategic and hands-on leadership role responsible for safeguarding cash flow, minimizing deductions and disputes, and supporting financial performance across the organization.

Key Responsibilities

Accounts Receivable Operations

• Oversee timely and accurate customer invoicing, credit memos, adjustments, and cash application.
• Collaborate with Operations, Sales, Customer Service, and Finance to ensure completeness and accuracy of remittance processing, unapplied cash resolution, and reconciliation of customer accounts.
• Maintain AR subledger integrity, ensuring proper coding, timing, and month end close procedures.
• Conduct regular AR aging reviews, reconcile customer statements, and resolve discrepancies.
• Manage, monitor, analyze, and report to the Corporate Controller on AR trends including aging, collection performance, unapplied cash, payment patterns, write-offs, allowances and bad debt exposure.
• Provide input for forecasting cash flows and collection expectations.
• Lead continuous improvement initiatives to enhance efficiency, accuracy, automation, and customer experience.

Collections & Dispute Management

• Lead the collections process to ensure timely collections and reduce past due balances.
• Manage customer deductions to resolve disputes related to pricing, quantity, deductions, chargebacks, and claims.
• Develop and manage escalation protocols for delinquent or high-risk accounts.
• Maintain professional communication with customers, promoting strong and productive relationships.

Compliance & Governance

• Maintain and oversee AR-related controls, workflows, SOPs, and documented processes; ensure compliance with internal policies and audit expectations.
• Support internal and external audits, tax compliance reviews, and financial reporting requirements.
• Maintain and update departmental policies, procedures, and run books.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field.
• Minimum 5 years of progressive Accounts Receivable experience in an automated, multidivisional environment, in a supervisory or managerial role.
• Advanced Excel skills and strong data management capabilities.
• Proactive problem-solving skills with the ability to prevent and diffuse issues.
• Strong team management and leadership capabilities to prioritize and handle multiple tasks.
• High level of interpersonal, written, verbal communication skills.
• Maintain a high level of confidentiality and professional skepticism.
• Strong negotiation skills and ability to manage complex customer accounts.
• Strong proficiency with ERP systems (JD Edwards or similar).

Preferred Qualifications

• Knowledge of deductions management, trade spend processes, or EDI based billing.
• Experience in produce, food manufacturing, and/or consumer packaged goods industry.
• Prior experience in a sustainability-focused or B Corp-certified organization.
• Demonstrated ability to thrive and work collaboratively across organizational levels within fast-paced and/or high-volume environments.
• Track record of delivering results with a strong bias for action