Case Manager

ABOUT THE ORGANIZATION:

Established in 1970, Boley Centers, Inc., is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County.

BENEFITS:

• 10 paid holidays per year
• Paid Time Off
• Medical/Dental/Vision/Life Insurance
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, licensure and qualified supervision

JOB SUMMARY:

The Case Manager provides support services to consumers residing in the community or in a permanent housing setting of a supported housing program as a part of the Living Independently, Connecting Communities (LINCC) team. Also assists in securing appropriate services including vocational support, medical support, finding community supports and services, assisting with medication and psychiatric follow up and providing recovery services. Services are designed to promote independent living and mental health stability.

REQUIREMENTS:

Bachelor's degree is required. Human Services related field preferred. Knowledge of counseling techniques and mental illness. Education must be from an accredited school, college, or university.

Must pass a level II background check and drug screen.

Valid Florida driver's license, own transportation vehicle and vehicle insurance required, with vehicle work coverage insurance strongly encouraged. 

Minimum one year of experience working with the severely mentally ill, community services and resources experience with property management/tenant-landlord issues preferred.

PRIMARY JOB FUNCTIONS:

• Work directly with consumers to perform assessments and screenings, to monitor and document mental health status, medication compliance, progress and performance toward independent living, provide, crisis management services and plan, conduct and document consumer sessions in accordance with policies and procedures. Also, provide individual counseling and obtain financial resources, as needed.
• Work with consumer to develop a comprehensive service plan to stabilize their housing and implement service plans for each assigned consumer and update plans every six months.
• Document all consumer services provided within a forty-eight hour period and maintain productivity standards to level set by the department
• Provide direct and/or indirect assistance, guidance and instruction in tasks related to the maintenance of independent living skills. Document required reports and basic living skills service provision in accordance with policies and procedures and provide one-to-one counseling and monitor consumer progress.
• Promote safe and clean residences, ensuring needed repairs are reported and completed, locate potential and suitable community housing and negotiate with landlords to assure resolution of problems and disputes. 
• Transport consumers in own vehicle or agency vehicle, when available. Maintain required insurance coverage on vehicle and notify insurance company vehicle will be used for work.
• Maintain regular communication and coordinate consumer care with team members and other service providers and participate in group meetings/professional staffing to ensure appropriate delivery of services.
• Assist consumers with completion of paperwork for available community resources (i.e. food stamps, social security benefits, vocational rehabilitation, HUD, etc.) and develop supports and/or services for consumers that promote more effective independent living.
• Maintain necessary tenant files, records and other documentation in accordance with internal and/or external requirements. Prepares written narratives of service plans and interventions.
• Assist consumers with resolution of disputes/problems, ensuring proper procedures are employed regarding the handling of grievances or complaints.
• Make referrals to providers as appropriate and communicate program services to internal and external case management and DCF personnel. 
• Perform monthly apartment inspections and complete documentation if consumer lives in a Boley-owned apartment. 

Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.

EOE/ADA/VETERANS/DFWP