Director of Facilities

About the Role

We are supporting our client in the search for a Facility Manager/Director to oversee the daily repair and maintenance operations across a single installation. This role ensures the smooth running, safety, and overall satisfaction of the community.

You may be eligible for a $500 net sign-on bonus, paid with your first paycheck.

What You’ll Be Doing

• Leading and managing all aspects of daily maintenance operations, financial reporting, employee training and development, and customer service for a team of maintenance professionals.
• Conducting regular physical inspections of the installation to ensure proper maintenance, safety, and asset upkeep.
• Forecasting maintenance requirements and implementing effective time-management plans to meet resident satisfaction and project delivery goals.
• Supporting LifeWorks events as required.
• Building, mentoring, and developing a highly skilled and motivated maintenance team to achieve operational excellence.
• Working closely with military partners and the project management team to audit, assess, and enhance maintenance and repair programs.
• Monitoring financial and operational performance, collaborating with the Project Director and Community Manager/Director to ensure work is completed on budget and to a high standard.
• Reviewing operational policies and recommending improvements that optimise functionality and service delivery.
• Creating and communicating new maintenance policies and procedures—once approved—to elevate customer service, reinforce safety, and raise overall standards.
• Overseeing safety protocols, Hazmat and environmental plans, and supporting Zero Harm initiatives at the installation.
• Physical Requirements: Frequent use of hands for tools, controls, phones, and computers; regular standing, climbing, balancing, and stooping; occasional clerical tasks involving sitting and standing; ability to lift/move up to 75 lbs.

Who We’re Looking For

• High School Diploma or GED required; Associate degree preferred.
• Universal HVAC certification preferred.
• Minimum of five (5) years of supervisory experience in facilities management with strong operational understanding.
• Skilled in bid management, forecasting, budgeting, and financial oversight.
• Proven leadership, people management, communication, and customer service abilities.
• Proficient in Microsoft Office (Outlook, Word, Excel); Yardi experience preferred.
• Ability to manage multiple projects simultaneously and perform effectively under tight deadlines.
• Working knowledge of local building codes, OSHA regulations, Hazmat standards, EPA guidelines, and Universal Waste protocols preferred.
• Valid state-issued driver's licence and a safe driving record are required.