What are the responsibilities and job description for the Account Manager position at Bodaq Interior Films?
Nelcos Distribution Inc. is a dynamic and fast-growing company that distributes and installs Hyundai L&C Bodaq self-adhesive vinyl films - a high-performance self-adhesive material. Designed to refinish and transform existing surfaces, Bodaq Film provides a modern, sustainable alternative to traditional renovation. Our products allow designers, architects, builders, and contractors to achieve beautiful, durable finishes without demolition-expanding creative possibilities while reducing cost, waste, and downtime. As a fast-growing company within the interior design and architectural materials market, we are dedicated to innovation, quality, and supporting our partners in delivering exceptional design solutions.
Position Overview
We are seeking an Account Manager who is highly organized, client-focused, and detail-oriented to join our team. The ideal candidate will be responsible for managing day-to-day client interactions, preparing invoices and orders, and ensuring timely follow-ups on all transactions. This role requires someone who can build strong relationships, communicate effectively, and keep operations running smoothly between clients and internal teams. A proactive approach, strong sense of ownership, and ability to multitask in a fast-paced environment are essential for success in this position.
Key Responsibilities
- Serve as the main point of contact for existing clients, dealers, and distributors
- Build and maintain strong, long-term client relationships
- Prepare and issue quotes, sales orders, and invoices accurately and in a timely manner
- Follow up on outstanding invoices, payments, and order statuses
- Coordinate with internal teams (sales, warehouse, logistics) to ensure smooth order fulfillment
- Respond to client inquiries, provide product information, and resolve issues promptly
- Track customer activity and maintain accurate records in CRM systems
- Identify opportunities to upsell or expand business with existing clients
- Assist in managing accounts receivable and ensuring timely collections
- Support the sales team with administrative and client service tasks
Qualifications
- Previous experience in account management, customer service, or sales support
- Strong organizational and multitasking skills
- Experience with invoicing, order processing, and basic accounting principles
- Excellent communication and relationship-building skills
- Proficiency in Microsoft Office (Excel, Outlook, Word); CRM experience is an asset
- Detail-oriented with strong problem-solving abilities
Why Join Us?
- Work with a tight-knit, supportive team that values quality and creativity
- Competitive compensation package
- Opportunities for internal growth and long-term career development
- Comprehensive training on our products, industry, and sales process
- Opportunity to work with an innovative, fast-growing brand in the design and architectural industry
If you’re a hands-on leader who takes ownership of projects and thrives in a fast-paced, evolving environment - we’d love to hear from you.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
Work Location: In person