Head Tennis Professional

Our Mission:  To fulfill our PROMISE to our employees, members and guests in order to create a reimagined Country Club life.

Passionate – We love what we do and have fun doing it!

Refined – We strive for excellence in our communication.

Ownership – We are proactive and accountable in any task, challenge or opportunity presented to us.

Mindful – We are present, patient, and aware so that we can best anticipate the needs of those around us.

Innovative – We are eager and open to seek ways to improve Country Club life.

Safe – We take responsibility for creating a safe environment.

Empathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others.

OVERVIEW:  The Head Tennis Professional at Boca West Country Club leads the tennis instruction team and delivers exceptional tennis programs, lessons, and clinics to members and guests. This leadership role is responsible for developing and implementing tennis offerings, maintaining high standards of coaching, and fostering a welcoming, professional environment that enhances members' tennis experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Tennis Instruction & Program Development

• Plan, organize, and execute tennis lessons, clinics, leagues, and special events.
• Develop personalized training programs for members of all ages and skill levels.
• Oversee and mentor assistant pros and coaching staff.
• Ensure high-quality coaching standards and member satisfaction.

Member Relations & Service

• Build strong relationships with members, understanding their goals and preferences.
• Respond promptly to member inquiries and feedback.
• Promote tennis programs, tournaments, and social events to encourage participation.

Staff Supervision & Development

• Supervise assistant coaches and support staff.
• Conduct staff evaluations, provide coaching mentorship, and support professional growth.
• Assist with staff scheduling and ensure coverage for lessons and clinics.

Court & Facility Oversight

• Coordinate with management and maintenance staff to ensure courts are in excellent condition.
• Monitor court usage and optimize scheduling for lessons, leagues, and tournaments.
• Enforce safety protocols and facility policies.

Program Promotion & Marketing

• Collaborate with the marketing team to promote tennis programs and events.
• Develop member engagement initiatives to increase participation.
• Support club marketing efforts through member communication and outreach.

Administrative & Reporting Duties

• Track member participation, lesson schedules, and program success.
• Prepare reports on program performance, participation rates, and member feedback.
• Manage coaching budgets and equipment inventory.

Supervisory Responsibilities

• Lead and mentor the coaching team, including assistant pros and support staff.
• Conduct performance reviews and provide ongoing coaching development.
• Assign coaching duties, lesson schedules, and program responsibilities.
• Foster a professional, team-oriented environment focused on member satisfaction.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

·         Responds to requests for service and assistance.

·         Contributes to building a positive team spirit.

·         Treats people with respect.

·         Works with integrity and ethically.

·         Follows policies and procedures.

·         Supports organization's goals and values.

·         Adapts to changes in the work environment.

·         Is consistently at work and on time.

·         Follows instructions, responds to management direction.

·         Asks for and offers help when needed.

·         Includes appropriate people in decision-making process.

·         Treats others with respect and consideration regardless of their status or position.

·         Demonstrates accuracy and thoroughness.

·         Completes work in timely manner.

·         Observes safety and security procedures.

·         Reports potentially unsafe conditions.

·         Uses equipment and materials properly.

EDUCATION, EXPERIENCE, and TRAINING:

• Proven experience as a professional tennis coach, preferably at a club or academy.
• Strong knowledge of tennis techniques, strategies, and coaching methods.
• Leadership skills with experience managing coaching staff.
• Excellent interpersonal and communication skills.
• Ability to design engaging programs for diverse age groups and skill levels.
• Punctual, organized, and member-focused.

Preferred Attributes

• USTA or PTR certification or equivalent coaching credentials.
• Passion for teaching and developing players.
• Results-driven with a focus on member satisfaction.
• Up-to-date with current tennis trends and coaching innovations.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing, walking, and moving around courts for extended periods.
• Manual dexterity for coaching, equipment handling, and court maintenance.
• Ability to lift and carry coaching equipment or supplies up to 30 pounds.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Outdoors on tennis courts, with some indoor coaching and meetings.
• Fast-paced, member-centered environment requiring adaptability.