What are the responsibilities and job description for the Delivery Coordinator position at Bob Mills Furniture?
Bob Mills Furniture Company is currently accepting applications for 1 Full-Time Delivery Coordinator within our Solutions Center, who is experienced with working in a small call center, fast-paced, high-energy environment.
The Delivery Coordinator interacts with customers to provide information in response to inquiries about products and services. They also handle and resolve customers' complaints, support the routing team and work hand in hand with the Supervisor and Director in Customer Service. Qualified candidates must have great interpersonal communication and problem-solving abilities. They must be able to diffuse conflict situations and reach a resolution of customer issues in a pleasant, helpful manner. Must have open availability and be able to workdays, nights, and weekends. The schedule is Tuesday-Saturday 9:00 am - 6:00 pm.
Why Bob Mills Furniture?
- We offer a comprehensive benefits package including health insurance, a matched 401(k) plan, etc.
- We offer competitive pay and do quarterly reviews
- We have a family-oriented environment that has thrived building teams
- We offer room to grow within your career!
Qualifications:
- Computer inclined with standard office programs, and ability to learn internal programs quickly
- flexibility to cover varying schedules, including weekends.
- proficiency in manning multiple telephone lines simultaneously.
- Bi-lingual is preferred (Spanish)
- We work with several platforms, and we would love for you to be a quick learner who isn’t afraid of taking calls and assisting our clients with their needs, questions, concerns, etc.
- High School Diploma or GED
Pay: $16.50 - $25.00 per hour
Work Location: In person
Salary : $17 - $25