What are the responsibilities and job description for the Parts Counter position at Bob Johnson Auto Group?
Bob Johnson Auto Group has record success in developing true champions in the workplace. We provide diverse career opportunities, competitive wages, as well as an extensive benefits package. When joining the Bob Johnson Auto Group Family, you will enter a goal-oriented environment, long term employment and work side by side with winning spirited co-workers.
Job duties include (but not limited to):
- Provide fast and courteous service to both technicians and retail customers.
- Sell parts and accessories to wholesale customers in person, by telephone and by other methods.
- Interpret and explain parts warranty and dealership return policy to wholesale customers.
- Write purchase orders for parts and sublet work as needed from outside suppliers and get management approval.
- Enter all wholesale orders into order processing and delivery system in the order in which they are received.
- Identify orders that require special handling, such as emergency order, will call special problem, incorrect parts or NPN.
- Follow up on status of orders to assure that delivery will be made as promised.
- Make sure technicians turn in all defective parts necessary for warranty scrap and tag appropriately.
- Help “scrap” parts held for factory claims
- Answer telephone in accordance with dealership guidelines. Solicit orders or answer questions as appropriate.
- Keep work area clean, free of debris, safe and put away loose stock.
- Perform other duties and tasks as directed by Management.
- Maintains close working relationship with Technicians and Service Advisors to assure good interdepartmental relations and customer satisfaction.
The ideal candidate will be initiative-taking, hardworking, and have a great attention to detail. The applicant must have a valid driver’s license.
- The ideal candidate must have a strong desire to succeed.
- Minimum of 2-year prior Parts experience
- Will train the right individual with limited experience
- Basic computer and internet proficiency
Schedule:
- Monday to Friday Some Saturdays required
License/Certification:
- Driver's License (Required)
Salary : $17 - $25