Client Operations I Analyst I (contract)

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

Job Summary:

This role provides critical back-office operational support focused on securities trade processing and settlements. The team handles settlement processing, trade inquiries, and exception management, ensuring trades are completed accurately and on time in alignment with market deadlines. This is a fast-paced, team-based environment requiring strong attention to detail, multitasking, and collaboration across internal teams and third-party partners.

Key Responsibilities:

• Trade & Settlement Processing: Monitor trade queues and settlement activity, ensuring trades are processed accurately and within required timelines
• Exception & Issue Resolution: Review and resolve operational exception reports, authenticate client instructions, and address discrepancies
• Operational Support: Respond to general trade and settlement inquiries received primarily via email; escalate issues to appropriate internal partners as needed
• Internal Communication: Coordinate closely with internal teams to confirm trade status, resolve breaks, and support end-to-end workflow continuity
• Reporting & Monitoring: Manage and prioritize multiple reports and mid-sized operational tasks throughout the day, shifting focus as critical items arise
  
  

Qualifications:

• Basic understanding of securities and financial products (stocks, bonds, domestic and/or global trades)
• Financial operations or securities processing experience
• Ability to work effectively in a team-based environment while managing multiple priorities
• Strong attention to detail and problem-solving skills
• Ability to adapt quickly and change gears in a fast-paced operational setting
  
  

Preferred Experience:

• Understanding of global securities settlement processes
• Technical or systems-related background
• Prior experience monitoring trade queues or settlement exception reports
  
  

Education:

• Bachelor’s degree preferred (Finance or related field a plus)
  
  

Why Join Us:

This team offers strong exposure to securities operations, internal stakeholders, third-party vendors, and client-related inquiries. This role provides meaningful responsibility and growth opportunity within a stable back-office function. The likelihood of extension is high, and the environment supports both early-career professionals and experienced operations talent looking for long-term impact.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Pay Rate Range

24.74 - 30.93 USD hourly

Additional Notes

Applications will be accepted on an ongoing basis.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.

Benefits Information

Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.