HR Generalist (Warehouse)

Location

Groveport, OH

This role will report to our warehouse/office five days per week.

About Us

BNTO is an AI-powered “omni-consumption” subscription platform that personalizes your fashion experience with an innovative approach to new purchases, rentals, and resales.

Powered by ALMA.AI, our proprietary full-stack vertical AI solution, BNTO rethinks fashion’s supply and demand by leveraging real-time inventory data and user behavior to drive smarter decisions—not just around what to offer, but how people can access it and at what price point. By connecting rental, resale, and new purchase options through a unified inventory pool, we dynamically match products with demand in the most efficient and personalized way. This approach allows us to flex inventory across consumption modes, unlock higher profitability, and give consumers ultimate flexibility—all while reducing waste and overproduction.

BNTO is part of ViaVia Corporation, and we are a Series B company in the fashion tech space, backed by industry-leading investors including Headline, Notable Capital, Basis Set Ventures, NEA, the AI Fund, and Exor.

About the Role

We are seeking a hands-on, people-first HR Generalist to serve as the on-site Human Resources leader for our Groveport, Ohio warehouse. This individual will be the primary HR partner for a team of approximately 50–70 employees (full-time and part-time), supporting all aspects of the employee lifecycle.

This role is ideal for someone who thrives in a fast-paced, operational environment and is comfortable balancing day-to-day HR responsibilities with more complex employee relations matters. You’ll play a critical role in building a positive, compliant, and high-performing workplace culture.

Roles & Responsibilities

Employee Relations & HR Leadership

• Serve as the primary HR point of contact for all warehouse employees and managers
• Manage and resolve employee relations issues, including investigations, disciplinary actions, and terminations
• Provide guidance to managers on performance management, coaching, and conflict resolution
• Ensure fair, consistent, and legally compliant HR practices

Recruiting & Onboarding

• Lead full-cycle recruiting for hourly warehouse roles (full-time and part-time)
• Partner with hiring managers to forecast staffing needs and maintain appropriate headcount
• Ability to work with (and offboard) our temporary staffing agency, including transition select temp employees to our W2 staff.
• Oversee onboarding, including new hire orientation and documentation
• Ensure a smooth and welcoming new hire experience

Compliance & HR Operations

• Ensure compliance with federal, state (Ohio), and local employment laws
• Maintain accurate employee records and HR documentation
• Support payroll inputs and coordinate with internal or external payroll providers
• Manage timekeeping, attendance tracking, and related policies

Benefits & Employee Support

• Act as the on-site resource for employee benefits questions (medical, dental, vision, etc.)
• Support open enrollment and benefits administration in partnership with corporate teams or brokers
• Assist employees with leave of absence requests, accommodations, and related processes

Culture & Engagement

• Foster a positive and inclusive workplace culture on the warehouse floor
• Partner with leadership to drive employee engagement, retention, and morale initiatives
• Identify trends in turnover, attendance, and employee feedback, and recommend improvements

Experience & Skills

• 6 years of experience in Human Resources, with at least 2 years in a generalist or standalone HR role
• Experience supporting hourly workforces in warehouse, fulfillment, retail, or similar environments.
• Strong knowledge of employment law and HR best practices, particularly in Ohio
• Proven ability to handle sensitive employee relations issues with professionalism and discretion
• Highly organized, with the ability to manage multiple priorities in a fast-paced setting
• Excellent interpersonal and communication skills; approachable and trustworthy
• Comfortable being the sole HR presence on-site, with support from broader company leadership
• Can work cross-functionally with peers from different departments to quickly resolve customer issues.
• You believe that feedback is a gift; you can receive and grow from feedback, and you are able to deliver feedback with sensitivity and tact to employees of all levels.
• Nimble, scrappy and adaptable with a high sense of urgency. Can roll with the punches and thrive in a fast-paced, early-stage startup environment, including pitching in to support other persons and teams
• Will consistently cultivate a culture of positivity inclusion where all team members feel a sense of belonging and can bring their authentic selves to work
• Can successfully work independently without receiving daily direct supervision
• Can navigate an HRIS, payroll, and/or timekeeping softwares, such as Gusto.
• Proficiency in Google Workspace and Microsoft Office including Excel

Compensation & Benefits

• Pay range of $90,000 to $110,000, depending on relevant factors such as experience, skill sets and the final job level. The higher end of this range is reserved for candidates with higher experience and qualifications.
• We offer medical, dental, vision and life insurance with generous company contributions, a company 401(k) plan; PTO policy with company holidays and paid parental leave; and generous equity.

Background Check: ViaVia Corporation will make a conditional job offer in line with local, state and federal laws, and a subsequent criminal, education, and employment history background check will then be issued.

Equal Employment Opportunity Employer: ViaVia Corporation is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of VIAVIA not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.