Logistics Operations Lead

Job Title: Logistics Operations Lead

Location: Piscataway NJ (Onsite)
Job Type: Contract

Role Overview

We are looking for a proactive and customer-focused Logistics Operations Lead to manage local warehouse and logistics operations, IT asset lifecycle management, inventory control, and a team delivering high-quality services to key clients.

Key Responsibilities

• Lead end-to-end IT asset lifecycle management, including receiving, imaging, deployment, tracking, repair, recycling, and disposal.
• Manage warehouse operations, inventory accuracy, asset tagging, stock movements, and delivery services.
• Monitor SLAs, KPIs, operational performance, quality, and productivity.
• Lead, coach, and motivate the team to achieve operational and customer service targets.
• Ensure warehouse safety, security, compliance, and efficient resource utilization.
• Manage client relationships, vendor performance, escalations, and regular operational reviews.
• Prepare MIS reports, analyze performance data, and manage operational costs.
• Drive continuous improvement, cost optimization, and sustainability initiatives.
• Support project planning, implementation, and service improvement activities.

Skills and Qualifications

• Minimum 5 years of warehouse/logistics experience, including at least 2 years managing IT end-user assets such as desktops, laptops, tablets, and mobile devices.
• Strong knowledge of warehouse operations, asset management, inventory control, and supply chain processes.
• Proven team leadership, customer relationship management, vendor coordination, and problem-solving skills.
• Proficiency in Microsoft Excel, including Pivot Tables and VLOOKUP, and reporting tools.
• Excellent communication skills in the local language and English.
• Experience with ServiceNow CMDB and IT infrastructure is an advantage.
• A bachelor's degree or equivalent in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

Ideal Candidate: A detail-oriented, analytical, and results-driven professional with strong leadership skills and experience managing IT asset logistics operations in a fast-paced, customer-focused environment.