Demo

Customer Service Rep and Dispatcher

bluefrog Plumbing Drain of Lombard, IL
US, IL Full Time
POSTED ON 3/5/2026
AVAILABLE BEFORE 5/4/2026
We are looking for a great team player and fun personality to fill our CSR and Dispatcher Role.  Our Customer Service Reps are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales.
Dispatchers also work with our field crew with scheduling, so computer and organizational skills are a must.  We are looking for great team members who are willing to push themselves to grow professionally, to earn money and recognition they deserve, and to have an amazing life-long career in a family friendly environment!  

Benefits/Perks
  • Flexible Scheduling (remote 4 days a week)
  • Competitive Pay
Our Mission
We’re changing how people view plumbers.
We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships.
We’re local, essential, and fun. We’re bluefrog®.

Our Values
We value transparency: We make things easy for customers, with clear options and clearer communications in every situation.
We value respect: We respect our work, our team, our customer, and ourselves. We’re on time every time, with the right fix at the right time.
We value solving real problems: We never settle for bandaids, we fix the root-causes.
We value team culture: We’re enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence.

Responsibilities
  • Phone Sales and Support
  • Handle all inbound inquiries (Phone, online, etc.)
  • Set and manage the schedules of the technicians
  • Empathetic to the Customer’s Situations
Qualifications
  • Hard Working
  • Loves to be part of a team
  • Great Sales, Customer Service and Phone Skills
  • Problem solver and critical thinker
  • Strong Computer Skills
  • Multi-tasker
  • Organized
  • Experience with Service Titan a plus!!

Flexible work from home options available.

Salary : $16

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Rep and Dispatcher?

Sign up to receive alerts about other jobs on the Customer Service Rep and Dispatcher career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$48,926 - $68,588
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Rep and Dispatcher jobs in the US, IL area that may be a better fit.

  • bluefrog Plumbing Drain of Lombard, IL Hybrid - US, IL
  • We are looking for a great team player and fun personality to fill our CSR and Dispatcher Role. Our Customer Service Reps are the first contact with our cu... more
  • 1 Month Ago

  • TEKsystems Elmhurst, IL
  • Job Description Handle 30 inbound calls, mainly outbound - 40-50 outbound calls (order processing) Will take some walk-ins at this office since it is a sma... more
  • 13 Days Ago

AI Assistant is available now!

Feel free to start your new journey!