What are the responsibilities and job description for the GENERAL MANAGER-Doubletree UCF Orlando Fl position at Blue Sky Hospitality Solutions?
General Manager
DoubleTree by Hilton – UCF Area, Orlando, FL
246 Rooms | 5,500 Sq. Ft. Meeting & Event Space
Position Overview
We are seeking an experienced and dynamic General Manager to lead a high-volume, full-service DoubleTree by Hilton property located in the UCF/Orlando market.
This is a hands-on leadership role responsible for driving financial performance, operational excellence, guest satisfaction, and team engagement. The ideal candidate is a strong operator who understands how to balance revenue growth, cost control, and service delivery while building a high-performing team culture.
Key Responsibilities
Financial Performance & Revenue Growth
This is a unique opportunity to step into a well-positioned, full-service hotel with strong fundamentals and continue building on its success. The role offers visibility, impact, and the ability to influence both operational performance and team culture.
DoubleTree by Hilton – UCF Area, Orlando, FL
246 Rooms | 5,500 Sq. Ft. Meeting & Event Space
Position Overview
We are seeking an experienced and dynamic General Manager to lead a high-volume, full-service DoubleTree by Hilton property located in the UCF/Orlando market.
This is a hands-on leadership role responsible for driving financial performance, operational excellence, guest satisfaction, and team engagement. The ideal candidate is a strong operator who understands how to balance revenue growth, cost control, and service delivery while building a high-performing team culture.
Key Responsibilities
Financial Performance & Revenue Growth
- Drive RevPAR index, ADR, and occupancy performance
- Own property-level P&L, budgeting, and forecasting
- Monitor and control labor costs, expenses, and flow-through
- Partner with Sales & Revenue teams to maximize group and transient business
- Ensure consistent execution of Hilton brand standards
- Maintain high guest satisfaction scores (SALT) and service delivery
- Oversee daily hotel operations including Rooms, F&B, and Engineering
- Lead service recovery efforts and elevate the overall guest experience
- Build, coach, and develop department leaders
- Foster a culture of accountability, engagement, and performance
- Lead by example with strong on-the-floor visibility
- Drive hiring, retention, and succession planning efforts
- Actively engage with key clients, university partners, and local businesses
- Support group sales strategy and banquet/event execution
- Represent the hotel within the local market and community
- Partner with ownership on CapEx planning and asset preservation
- Ensure compliance with Hilton brand standards, safety, and regulatory requirements
- Maintain strong operational discipline across all departments
- 246 guest rooms
- 5,500 sq. ft. of flexible meeting and event space
- Full-service operation including restaurant, bar, and banquets
- Located in a high-demand university and business corridor (UCF market)
- 5 years of General Manager or Hotel Manager experience in a full-service property
- Hilton experience strongly preferred
- Proven ability to drive financial performance and guest satisfaction metrics
- Strong leadership presence with a hands-on, operational approach
- Experience managing F&B and banquet operations
- Excellent communication and team development skills
- A true operator who understands the full business
- Someone who leads with visibility, accountability, and discipline
- A leader who can step into an established property and continue driving performance and culture
This is a unique opportunity to step into a well-positioned, full-service hotel with strong fundamentals and continue building on its success. The role offers visibility, impact, and the ability to influence both operational performance and team culture.