What are the responsibilities and job description for the Teller Supervisor position at Blue Sky Bank?
Description
Join Blue Sky Bank as a Teller Supervisor!
Why Blue Sky Bank?
At Blue Sky Bank, we’re more than just a financial institution — we’re a community. As a Teller Supervisor, you’ll be part of a team that values innovation, service, and professional growth.
Empowerment & Growth
We invest in your development with clear career paths and leadership opportunities.
Community Impact
Be part of a bank that gives back through local initiatives and outreach.
Innovation & Excellence
Join a forward-thinking team that embraces new ideas and continuous improvement.
About the Role
As a Teller Supervisor, you’ll lead and inspire a team of Tellers to deliver exceptional customer service while ensuring smooth daily operations. You’ll play a key role in mentoring staff, maintaining compliance, and fostering a positive, high-performing work environment.
Key Responsibilities
- Lead, coach, and develop the Teller Team to ensure consistent, high-quality customer service
- Manage scheduling, timekeeping, and PTO approvals using Paylocity
- Oversee daily operations, ensuring accuracy, compliance, and efficiency
- Provide ongoing training, performance feedback, and career development support
- Conduct regular team meetings and one-on-one check-ins
- Handle escalated customer issues, NSF decisions, and branch cash needs
- Support recruitment, onboarding, and performance reviews
- Maintain up-to-date knowledge of banking regulations, policies, and procedures
- Collaborate with Retail Regional Manager and HR on team performance and development
- Travel between branches as needed
Requirements
What You Bring
Required Qualifications
- High School Diploma or GED
- 2–3 years of banking experience (cash handling and customer service)
- Strong leadership, communication, and organizational skills
- Ability to coach, motivate, and hold team members accountable
- Professionalism, integrity, and a customer-first mindset
- Valid driver’s license, insurance, and reliable transportation
Preferred Qualifications
- Bachelor’s degree or equivalent banking experience
- 4 years of banking experience
- Experience in performance management and team development
Ready to Lead with Purpose?
If you're passionate about people, performance, and making a difference in your community, we’d love to meet you.
Apply today and grow your career with Blue Sky Bank.
