What are the responsibilities and job description for the Senior Director, Partner Account Management - Stellarus position at Blue Shield of CA?
Your Role
The Business Development and Strategic Partnerships team recruits new customers and partners that contribute technological leadership, market reach, and revenue to Stellarus. The Senior Director, Partner Account Management will report to the VP, Business Development & Strategic Partnerships.
In this role, you will be accountable for end-to-end management of Stellarus' partner portfolio, including both strategic build-with partners and the Stellarus Marketplace partnership program, which delivers partner offerings to customers through API integrations with the Stellarus core platform. You will lead a team of partner account managers and serve as the executive owner for Stellarus' most critical partner relationships, ensuring partnerships are successfully launched, scaled, and managed over time.
This role sits at the intersection of business strategy, product, and technology, and is responsible for ensuring partnerships translate into durable products, scalable integrations, and measurable business outcomes.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow-personally, professionally, and financially. We are looking for a leader who can build strong teams, operate with clarity and accountability, and deliver results through collaboration.
Your Knowledge and Experience
- Requires a bachelor's degree or equivalent experience in business, technology, or a related field; advanced degree preferred.
- Requires 12 years of experience in partnership management, strategic alliances, platform ecosystems, or related roles, including 6 years of management experience.
- Requires demonstrated experience leading partner portfolios and teams, including accountability for complex, long-term partnerships.
- Requires strong understanding of product and technology collaboration, including API-based integrations and platform partnerships.
- Requires proven ability to operate cross-functionally and influence senior leaders across Product, Engineering, and Commercial teams.
- Requires experience designing and scaling partner programs or ecosystems, preferably in a SaaS, platform, or healthcare technology environment. Excellent communication, negotiation, and executive presence skills.
- Strongly preferred proficiency in Salesforce CRM, LinkedIn Sales Navigator, and AI-driven sales tools.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.