What are the responsibilities and job description for the Camping and Glamping Supervisor position at Blue Mountain Resort?
WHAT WE ARE LOOKING FOR: We are seeking someone to supervise the delivery and upkeep of our camping and glamping operation and is excited for an opportunity to provide a guest with an experience that is beyond their expectations and creates a guest for life. This supervisory position will work with the Adventure Sports Director to ensure smooth processes and adequate resources are in place to deliver an exceptional camping and glamping experience for our guests. This role requires onsite and available Thursday through Sunday May through October.
REQUIREMENTS:
- A positive, enthusiastic, and team-oriented mindset
- Exceptional ability to provide outstanding guest service
- Ability & comfort to help lead and support a diverse team of attendants in the setup, cleaning, maintenance, inventory and storage of our camping and glamping assets.
- Strong communication skills (in-person, phone, email, etc.)
- Strong leadership skills and organizational skills
- Enjoys planning and coordinating multiple teams
- Accountability and timeliness
- Must be willing to work outside, for long periods of time, in any conditions.
- Must be willing to commit to working Thursday through Sunday, onsite, from 9am to 5pm through the end of October
- Must be at least 18 years of age
WHAT YOU CAN EXPECT:
- Recruit, develop and retain top talent.
- Delivers pre-shift meetings regarding safety, guest service and planning with staff.
- Assists in the thorough upkeep, inventory, and storage of our assets.
- Assists in pre- and post-season planning and discussions for the line of business.
- Communicates and coordinates to ensure a clear daily, weekly, and monthly plan.
- Handles the scheduling and timekeeping of the staff.
- Scheduling the appropriate number of staff based on guest volume and operational needs
- Assists with guest conversations and communication
- Maintains detailed department records
WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
Equal Opportunity Employer:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.