What are the responsibilities and job description for the Property Administrator position at Blue Castle Agency (North America)?
💼 Property Administrator
📍 Boston, MA
⚡ $60,000 – $70,000 / year
Overview
A growing property management company is seeking a proactive and detail-oriented Property Administrator to support operations across a Boston-area portfolio.
This role is highly visible and plays a key part in tenant relations, maintenance coordination, financial administration, and leasing support. The ideal candidate thrives in a fast-paced environment, enjoys wearing multiple hats, and is comfortable being a central point of contact for residents, vendors, and internal teams.
🏡 What You’ll Do
This role is essential to the day-to-day success of the portfolio. Your ability to manage communication, coordinate operations, and support financial processes directly impacts resident satisfaction, occupancy, and overall property performance.
🎒 What It Takes
📍 Boston, MA
⚡ $60,000 – $70,000 / year
Overview
A growing property management company is seeking a proactive and detail-oriented Property Administrator to support operations across a Boston-area portfolio.
This role is highly visible and plays a key part in tenant relations, maintenance coordination, financial administration, and leasing support. The ideal candidate thrives in a fast-paced environment, enjoys wearing multiple hats, and is comfortable being a central point of contact for residents, vendors, and internal teams.
🏡 What You’ll Do
- Serve as a primary point of contact for tenant communication via phone and email
- Handle tenant concerns, complaints, and lease-related matters with professionalism and efficiency
- Issue notices including renewals, rent increases, and entry notifications
- Coordinate maintenance requests, prioritize work orders, and dispatch vendors
- Manage vendor scheduling and ensure proper documentation (insurance, W-9s, etc.)
- Follow up with residents to ensure maintenance issues are resolved satisfactorily
- Process rent payments and monitor delinquent accounts
- Review and code vendor invoices and support accounts payable processes
- Assist with security deposit calculations and move-out financials
- Support leasing efforts including listing units, screening applicants, and preparing leases
- Maintain organized tenant, lease, and compliance documentation
- Ensure adherence to Fair Housing laws and local regulations
This role is essential to the day-to-day success of the portfolio. Your ability to manage communication, coordinate operations, and support financial processes directly impacts resident satisfaction, occupancy, and overall property performance.
🎒 What It Takes
- 1-3 years of property management or administrative experience
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Basic understanding of leasing, maintenance coordination, and financial processes
- Familiarity with Fair Housing laws and local regulations preferred
- Proactive and resourceful
- Professional and customer-focused
- Organized and detail-oriented
- Comfortable handling tenant interactions and conflict resolution
- Team player with a flexible, “wear many hats” mindset
- $60,000 – $70,000 annual compensation (depending on experience)
- Health Insurance (50% employer-paid)
- Dental Insurance (50% employer-paid)
- IRA contribution
- Opportunity to grow with an expanding Boston-area portfolio
Salary : $60,000 - $70,000