Valet FT

SUMMARY:   Responsible for greeting and welcoming all Guests and safely parking and retrieving Guests vehicles while ensuring professionalism at all times. 

Essential Responsibilities and Duties:  (Specific areas of responsibility including, but not limited to)

• Acts professionally with Guests and Team Members, and provides excellent Guest service at all times.
• Assists Guests promptly and courteously with Valet Check-in and Check-out procedures.
• Opens vehicle doors for all Guests.
• Visually inspects Guests’ vehicles upon receipt, and at the time of retrieval, for any vehicle damage.
• Accurately notes all damage before moving a vehicle, and immediately reports any subsequent damage to the Supervisor/Designee.
• Provides Guests with Claim Checks for their vehicles.
• Delivers and retrieves Guest vehicles as quickly and safely as possible, may include running if necessary.
• Obeys all speed limits, traffic laws, and vehicle operation policies of Black Oak Casino.
• Secures Guest vehicles properly by locking doors and windows and setting the parking brake.
• Answers all Guest questions about Valet, Hotel Registration, Casino events, Facilities, Restaurants, etc.
• Upholds cleanliness of all work stations and areas.
• Reports any Safety/Security related incident or potential incident to Supervisor/Designee and Public Safety Dispatch.
• Assists in directing and maintaining the proper flow of traffic.
• Directs self-parking Guests to appropriate parking spaces.
• Offers and provides assistance transporting luggage, strollers, wheelchairs, walkers, and other baggage to and from vehicles and carts.
• Prepares requisitions for any supplies as needed to keep the Valet operations properly stocked and ready for business.
• Reports cash tips in accordance with IRS tip reporting rules and Black Oak Casino policies.
• Performs other duties as assigned.

Salary : $18