What are the responsibilities and job description for the Medical Support Advocate position at Black Hills Works?
Full Time
Wage: $20.00/hr.
Hours: Primarily Monday through Friday daytime hours with flexibility as needed depending on medical appointments
Position Summary
The Medical Support Assistant (MSA) helps individuals understand, access, and direct their own health care services. This includes scheduling appointments, transporting individuals, managing medical information and supplies, and supporting personal choice and dignity in health-related matters. The MSA serves as a vital liaison between people supported, nurses, and health providers.
Education and Experience:
• High school diploma or equivalent
• Valid driver’s license with safe driving record
Required Skills/Abilities:
• Strong organizational skills
• Ability to maintain professional relationships with staff, individuals supported, and public agencies
• Proficient in computer use, data entry, and office equipment
• Ability to assist individuals in behavioral and medical situations
• Must follow agency policies and procedures
Physical Requirements:
• Ability to lift, stoop, push/pull, and assist individuals in wheelchairs or onto exam tables
• Ability to operate vans, bussettes, and hydraulic lifts
• May come into contact with bodily fluids (eligible for Hepatitis B vaccine at no cost)
Duties and Responsibilities:
• Schedule appointments as approved by the nurse
• Prepare data sheets and maintain computerized appointment records
• Create and distribute weekly health appointment calendars
• Transport individuals to and from appointments, assist as needed, and communicate with providers
• Support individuals in understanding and managing their own health care
• Reorder medications and supplies as needed
• Pick up prescriptions on a scheduled basis or PRN
• Route medications to appropriate locations
• Administer noon and PRN medications in the nurse’s absence
• Document weights, assist with glasses and orthotic repairs
• Provide basic first aid when the nurse is unavailable
• Ensure nurse’s vehicle is maintained
• Attend required inservices and complete other duties as assigned
• Maintain confidentiality and comply with HIPAA standards
Black Hills Works, Inc. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $20