What are the responsibilities and job description for the HR Operations Coordinator position at Black Box Careers?
About the Role
Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.
Position Details:
Hourly position based upon experience & skill level
Standard work hours: Mon-Fri 8:00am-5:00pm
Location: Onsite - Holly Ridge, LA
Key Responsibilities
Payroll Management
• Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce)
• Ensure accurate and timely payroll execution (bi-weekly/monthly cycles)
• Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions
• Partner with Finance to reconcile payroll data, general ledger, and reporting
• Handle payroll audits, discrepancies, and employee escalations
• Ensure compliance with federal, state, and local wage and hour laws
Payroll Compliance & Reporting
• Ensure compliance with tax regulations, wage laws, and reporting requirements
• Prepare and validate payroll reports, audits, and filings
• Maintain documentation for audits and regulatory reviews
• Track and report payroll metrics and trends using Microsoft Excel and Power BI
HR Operations Support
• Oversee employee data changes impacting payroll (job changes, compensation updates)
• Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs
• Ensure data integrity between HRIS and payroll systems
• Support benefits deductions, leave of absence tracking, and timekeeping systems
Process Improvement & Automation
• Identify and implement payroll process improvements and automation opportunities
• Streamline workflows between HR, Finance, and Payroll
• Improve accuracy, reduce manual effort, and enhance employee experience
Employee Support & Stakeholder Management
• Act as the primary point of contact for payroll-related queries and escalations
• Partner with internal stakeholders across HR, Finance, and Operations
• Provide guidance on payroll policies, procedures, and best practices
Required Qualifications
• 7 years of experience in payroll or HR operations with strong payroll ownership
• Proven experience managing multi-state payroll in the U.S.
• Strong knowledge of payroll compliance, tax regulations, and wage laws
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation)
• Experience with payroll systems
• Strong attention to detail and high level of accuracy
Preferred Qualifications
• Experience supporting field-based or hourly workforce (technicians, project teams)
• Experience with reporting tools like Power BI or Tableau
• Experience in a global or multi-country payroll environment
• CPP (Certified Payroll Professional) certification
• Bachelor’s degree in HR, Finance, Accounting, or related field
Key Skills
• Payroll Processing & Compliance
• Payroll Reconciliation & Audits
• HRIS & Payroll Systems
• Data Analysis & Reporting
• Process Improvement & Automation
• Stakeholder Management
This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.
About Us:
Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.
What’s in it for You at Black Box Network Services?
Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!
Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Visit blackbox.com to learn more.