Patient Care Coordinator

Patient Care Coordinator and Assistant to Doctor

Do you love talking to people? Do you have a desire to help others? Would you like to wake up excited to go to work because you know you are making a difference? If you have a passion for life that you'd like to share with others, please read on!

The ideal candidate will be outgoing, friendly, and thrive in a fast paced atmosphere. The ability to deal with a wide variety of people and balance multiple tasks while maintaining outstanding customer service is required.

We’re looking for a new team member who can provide outstanding customer service while creating a warm a professional welcome to our busy office. The position we have available is for an all-star front desk coordinator and office assistant for an integrated medical and chiropractic office located at 801 Shades Crest Rd, Birmingham, AL 35226. In office training will be provided!

The hours for this position will be on average 36-40 hours per week and are as follows:

Monday through Friday 8:30 am - 6 pm.

Responsibilities (some of the key duties)

• To create a positive and effective new-patient qualification experience by confidently handling incoming calls, securing required payments, and professionally overcoming objections so patients can successfully schedule and attend their appointments with their Partner in Health.
• Creating an exceptional experience for each patient in our office (must have excellent customer service skills)
• Greeting new and existing patients in person and on the phone with consistently high energy
• Scheduling patients according to the Doctor’s care plan
• Ready to promote a healthy lifestyle and benefits of regular Chiropractic care (training will be provided)
• Routing patients to rooms and ensuring the patient flow is smooth
• Assisting with patient therapies
• Efficiently completing various computer tasks and general electronic duties
• Ability to track metrics, great with numbers
• Excellent communication skills
• Good understanding on how to use Microsoft Office Software (excel and word)

Who is this position for / Who SHOULD apply?

• You love connecting with people and creating a great first impression.
• You want a long-term role with growth, ownership, and clear expectations.
• You’re organized, dependable, and confident communicating with patients.
• You’re comfortable with light sales and guiding patients through next steps.
• You thrive with structure and love keeping a front desk running smoothly.
• You’re coachable, open to feedback, and enjoy improving your skills.
• You want to work in a Christian-based, mission-minded team built on integrity, compassion, and ethical patient care.

If this sounds like you, email us at info@bhamhealth.com or text/call (205) 434-1186.

Who should NOT apply for this position?

• If you are not coachable, resistant to feedback, or feel you already “know everything.”
• If you want to hide behind a desk, avoid interacting with people, or shy away from responsibility.
• If you approach work with a “What’s in it for me?” attitude instead of a team-first mindset.
• If you’re uncomfortable with light sales, guiding patients, or confidently explaining next steps.
• If you struggle with organization, follow-through, punctuality, or consistency.
• If you bounce from job to job, lack stability, are frequently indecisive, or need constant hand-holding.
• If communicating with warmth, clarity, and professionalism is difficult for you.
• If you’re unwilling to embrace our systems, processes, and growth strategies that we know work.
• If you’re looking for something temporary or don’t plan to stay in the area long-term.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Work Location: In person

Salary : $16 - $18