Demo

Clinic Operations Manager | Lead & Optimize a Growing Practice

Birmingham Health
Birmingham, AL Full Time
POSTED ON 11/24/2025
AVAILABLE BEFORE 3/24/2026

Are You an Experienced Leader Facing Career Uncertainty?

If your current workplace is shutting down, merging, or no longer a fit, or if you’re ready to step into a leadership role where your expertise is truly valued, this is your opportunity. Your skills deserve it. Let's build something together!

Where This Role Can Take You:

  • Operations Director
  • Multi-Clinic Manager
  • Executive Leadership

Our medical & wellness clinic is growing, and we need a high-performing Clinic Operations Manager to lead our team, optimize workflows, and create a high-functioning office environment.

This role is for a leader who thrives on structure, efficiency, and team development—not just an administrator but a true operations expert who can streamline processes and create lasting impact.

What You’ll Do:

Leadership & Training

  • Daily - Build, update, and implement SOPs and workflows
  • Train staff to follow standards, scripts, and processes
  • Set expectations and hold the team accountable

Operational Excellence

  • Oversee daily clinic flow, patient experience, and front desk operations
  • Manage inbound/outbound calls, patient enrollment, and customer service
  • Ensure patients understand and enroll into treatment plans
  • Handle escalations and disgruntled customers professionally

Performance & Strategy

  • Track KPIs and identify trends, bottlenecks, and improvement opportunities
  • Build systems to increase efficiency, retention, and revenue
  • Lead team meetings, assign responsibilities, and ensure follow-through

HR & Administrative

  • Participate in hiring, onboarding, performance evaluations, and (if needed) terminations
  • Use QuickBooks or similar software for basic financial tasks
  • Maintain compliance, accuracy, and integrity in all reporting

Why Join Us?

  • Competitive Salary: $45-65,000 per year
  • Benefits: Paid time off, employee discounts, and professional development opportunities
  • Leadership That Matters: Your expertise will shape how our clinic runs, this is a true operations leadership role, not just admin work.
  • A Fresh Start in a Stable & Growing Business: If you're coming from a merging company, a struggling practice, or looking to re-focus on your career, we offer a long-term opportunity with real impact.

Who This Role is Perfect For:

  • A high-level administrator or operations manager ready to step into a leadership role.
  • Someone looking grow a team of 5 to 20 and wants to work directly with the patients as we do grow.
  • Someone coming from a practice that’s shutting down or merging and looking for stability & growth.
  • A career-driven professional whose kids are grown and ready to prioritize leadership & career success.
  • A strategic thinker who thrives in organization, leadership, and problem-solving.

Who should NOT apply

  • You need constant supervision or reminders
  • You avoid accountability or dislike being held to expectations
  • You get easily overwhelmed in a fast-paced environment
  • You cannot handle difficult conversations or correcting staff behavior
  • You dislike patient interaction or being involved directly in clinic operations
  • You are uncomfortable giving direction or being the authority
  • You’re looking for a slow, quiet, low-responsibility job
  • You resist structure, SOPs, or standardized processes
  • You can’t multitask or adapt when priorities shift
  • You’re afraid to make decisions, solve problems, or “own” your department
  • You struggle with technology or basic admin tools

How to Apply:

Click Apply Now or send your resume & cover letter to info@bhamhealth.com or simply text (205) 434-1186.
Top candidates may be invited to submit a short video about why this role excites them.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

  • Employee discount
  • Paid time off

Experience:

  • Management: 3 years (Preferred)

License/Certification:

  • Management Development Program (Preferred)

Work Location: In person

Salary : $45,000 - $65,000

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