What are the responsibilities and job description for the Operations Manager position at Biotouch?
Manages operation and completion of the Run Plan (production schedule) by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries. The Operations Manager will become the primary owner of the day-to-day operation of the shift. Management responsibilities include the operation of distribution, replenishment, production, for the shift and oversight of the inventory team members on the shift to ensure daily plan is being accomplished productively. Reports to the Director of Plant Operations.
Job Responsibilities
- Operate as the lead point of contact for all matters specific to the shift KPIs
- Build and maintain strong, long-lasting co-worker and client relationships
- Develop a trusted advisor relationship with key internal stakeholders and cross departmental teams.
- Ensure the timely and successful delivery of solutions according to standard operating procedures and objectives
- Communicate monthly/quarterly initiatives to internal stakeholders through structured reviews
- Forecast and track key metrics to develop and oversee team member development and retention
- Identify and grow opportunities within the scope of responsibilities and collaborate with operations leadership across shifts to ensure successful transition of work
- Assists in delivering production staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Participates in staff development by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
- Ensures quality service by influencing and enforcing organization standards.
- Ensures operation of equipment by calling for repairs; participates in evaluating new equipment and techniques.
- Ensures a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
- Solve for personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
- Cell Staffing
- Work Order Assignments
- 5S Compliance
- New Employee Orientations and Training
- Employee Performance Reviews
- Daily Productivity Tracking
- Rework Management
- Employee Safety
- Daily Team Meetings
- Cases
- Ability to assist in Level 2 functions in a limited capacity
- Manage Cell Leads Performance through quality and productivity
- Manage Cell Leads Performance through quality and productivity
- Contributes to team effort by accomplishing related tasks as needed.
- Other duties as assigned
Required Skills and Qualifications
- 3 Years’ experience in direct production supervision experience
- All prospective employees must pass a background and drug check.