What are the responsibilities and job description for the Clinic Office Administrator position at Bionic Prosthetics and Orthotics?
Join our dedicated team at a mid-sized clinic in Mishawaka, where we prioritize patient care and service excellence. We are currently seeking a responsible and dependable Front Office Administrator to join our Mishawaka IN location. This is a full-time position with office hours on Monday through Friday, from 8 AM to 5 PM. We provide on-the-job training to ensure your success in this crucial role.
Job Responsibilities:
- Welcome patients with courtesy and compassion, creating a positive and welcoming atmosphere.
- Ensure that patients have completed all necessary paperwork for efficient and accurate record-keeping.
- Manage patient appointments to optimize the clinic's workflow and meet patient needs.
- Operate a multi-line switchboard telephone system, providing prompt and professional assistance to callers.
- Verify insurance coverage and obtain necessary authorizations for patient services.
- Conduct thorough checks on patient benefits to facilitate accurate billing.
- Enter patient demographics into the Electronic Medical Records (EMR) system.
- Scan and file documentation accurately to maintain organized and accessible records.
- Prepare patient charts for the next day, ensuring seamless operations.
- Assist in ordering necessary devices for patients as required.
- Type notes and file paperwork with attention to detail.
- Handle the collection of payments with accuracy and professionalism.
Requirements:
- Maintain a friendly and positive attitude in patient interactions.
- Demonstrate professional phone etiquette at all times.
- Possess strong organizational skills for effective task management.
- Ability to multitask in a fast-paced medical office environment.
- This position does not allow for remote work.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
Ability to Relocate:
- Mishawaka, IN 46545: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16