Media and Emerging Technologies Learning Associate - Binghamton University

Budget Title: Instructional Support Associate (SL-2)

Salary: $51,261 - $61,261

The Binghamton University Libraries seek an innovative, collaborative, and proactive Media and Emerging Technologies Learning Specialist to support multimedia production, emerging technology services, and experiential learning in the Libraries. The Specialist will create a welcoming and inclusive environment that fosters creativity, collaboration, and hands-on learning experiences for students, faculty, and staff across disciplines.

The Media and Emerging Technologies Learning Specialist coordinates multimedia and technology-enabled learning spaces, including recording studios and related production and emerging technology environments, while remaining responsive to evolving campus needs. The position is responsible for the day-to-day operation of designated spaces and services, training users in the effective use of hardware and software, and maintaining equipment, supplies, and operational workflows. The Specialist also supports daily MakerLab services and operations as needed, including during periods of high demand or staff absence.

Working collaboratively with Library personnel and campus partners, the Specialist supports the integration of multimedia and technology-enhanced learning into curricular and co-curricular experiences through consultations, classroom visits, workshops, and project-based learning opportunities

This position reports to the Assistant Director for Digital Scholarship Services.

Duties and Responsibilities

• Oversees the day-to-day operations of library recording studios and related multimedia or emerging technology spaces, including management of facilities, services, equipment, technology, and supplies.
• Supports MakerLab services and operations as needed, including during peak usage periods or when the MakerLab Coordinator is unavailable, by assisting patrons with equipment, workflows, and space use and contributing to a collaborative and effective user experience.
• Plans and delivers workshops, consultations, classroom visits, and outreach activities that promote multimedia creation and technology-enabled learning.
• Provides instructional and consultative support to students, faculty, staff, and library colleagues in the use of multimedia technologies and the development of audiovisual and digital content. This may occasionally include evening and weekend hours.
• Collaborates with colleagues across the Libraries to support technology lending, MakerLab services, and the identification of technologies that support teaching, learning, research, and creative activity.
• Promotes accessibility and inclusive design in multimedia creation and publishing, including captioning and related best practices, and maintains foundational knowledge of copyright and fair use considerations.
• Conducts routine maintenance and coordinates equipment installation, repair, and service.
• Evaluates and assesses services through usage statistics, user feedback, and other assessment measures to support continuous improvement.
• Collaborates on outreach and marketing efforts to promote multimedia and emerging technology services across the University.
• Remains current on developments in multimedia production, creative technologies, and emerging technologies relevant to academic libraries.
• Submits mandatory and requested reports, documentation, and information in a timely manner.
• Serves as a resource for student employees and develops training, maintenance, and operational procedures to support effective and sustainable services.
• Serves as a positive champion for the Libraries, internally and externally, in alignment with the overall mission and current priorities.
• Participates in a work culture that promotes diversity and anti-racism and actively works to eliminate or mitigate the effects of systemic racism and bias.
• Participates in library and University committees and external professional organizations as appropriate.

The successful candidate will be:

• An individual familiar with multimedia production technologies who enjoys introducing others to the equipment and software in a supportive learning environment.
• A leader who can effectively collaborate with others and coordinate learning activities for student employees.
• An individual who can prioritize duties and follow relevant policies and procedures, including adhering to copyright laws.
• Customer service-oriented and able to interact with a diverse constituency.

• Bachelor's degree or higher
• Experience supporting or using multimedia production technologies and/or, digital media tools, such as the Adobe Creative Cloud and digital audio workstations
• Experience providing instruction, training, customer service, or user support in an educational, library, media, or technology environment
• Project management, organizational, and problem-solving skills

Preferred:

• Experience working in an academic library, higher education, or educational technology environment
• Experience supporting multimedia production spaces, recording studios, maker spaces, or creative technology environments

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.