Benefits Specialist

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The Benefits Specialist is responsible for overseeing, managing and administering our employees' rewards and benefits. The Benefits Specialist will work with HR Management to develop, monitor cost effective programs in line with our engagement strategies.

What You'll Do

• Designing, implementing and managing employee benefits programs, health insurance (ICHRA / BAVVY), dental (SUNLIFE), retirement (RetirePath VA)
• Compliance with federal state and local regulations, ERISA, ACA, HIPPA, COBRA, and FMLA.
• Full-cycle benefit administration (to include, but not limited to employee enrollment, on-going system maintenance, disability management, Leave of Absence, terminations, severances, etc.)
• Coordinating open enrollment process and communications, full cycle benefit administration, monthly benefit billing and reconciliation, benefit updates (new hires, termination and promotions) reconciling premium statements, liaising with vendors, brokers and third party administrators.
• Assisting employees with benefits questions and concerns and partner with payroll to ensure benefit payments are correct
• First point of contact in handling and troubleshooting all employee benefit inquiries
• Work in conjunction with the carrier and broker during annual contract negotiations and premium renewals
• Assist with the maintenance and testing of the HRIS and other systems, maintenance of the employee benefits intranet site, and with benefits and wellness initiatives
• Handle the monthly benefits billing and reconciliation process in conjunction with the Finance department
• Handle all benefit updates (Plans; premium changes; and communication updates to the employee population)
• Handles all benefit updates provided by the benefit broker and/or carrier as well as legislative/ federal changes
• Responsible for providing recommendations to the HR team and to Senior Management on efficiency changes and identify gaps or enhancements to benefits platform
• Champion company core values and other company programs
• Other duties as assigned
  
  

Additionally, In North America

• Responsible for compliance requirements as it relates to the Affordable Care Act reporting (Employees & IRS)
• Manage the annual North American Open Enrollment process
  
  

Education

• University Degree/College Diploma with a focus on Human Resources or equivalent stream
• College Diploma or University Degree, courses in Human Resources, would be an asset
  
  

Experience

• Minimum of 3 years’ experience in a benefits specific capacity or Human Resources experience with a focus on Benefits & Compensation
• Previous Human Resources experience is an asset
  
  

Certificates, Licenses, & Registration

• CHRP/ CHRL designation, or working towards, preferred
• A membership in a professional Human Resources organization (e.g. HRPA or SHRM) is desirable
  
  

Why Join Us?

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
• State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work: Help businesses grow while making a real difference in people’s lives!
  
  

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

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At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!