Benefits Consultant

Primary Purpose:

The Benefits Consultant is a sales-oriented position requiring advanced communication and negotiating skills, a thorough knowledge of group health and life products, and a proven ability to pursue and close sales developed through leads by bank personnel and their own relationships.

Essential Responsibilities:

• Cultivate multiple referral sources and keep a pipeline of leads, and contact leads in a timely manner.
• Generate new sales through needs-based analysis and consultative approach to determine clients’ needs to meet group goals.
• Work with an Account Manager and team to obtain carrier quotes, prepare proposals and plan materials, and renew and enroll groups.
• Present proposals to clients and conduct open enrollment meetings with the account management team.
• Maintain up-to-date knowledge of products, regulations, and technology.
• Call on clients regularly to build and maintain ongoing relationships.
• Retain current business.
• Provide exquisite client service.
• Ensure that technology is current with prospect and pipeline information, group information, commission, and production credit.
• Oversee and manage team members.
• Provide opportunities for training and development to new hires and existing employees as necessary.
• Attend office and company meetings as necessary.
• Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
• Handle all other duties as assigned.

Minimum Required Skills & Competencies:

• Must have an active Virginia or North Carolina Life and Health license or ability to obtain within six months of hire.
• Excellent interpersonal skills and highly skilled in developing and fostering relationships with clients, insurance carriers, team members, and the community.
• Professional appearance and attitude.
• Responsive engagement with clients, carrier representatives, Towne Benefits, and other Towne Bank team members.
• Strong decision-making ability.
• Must be dependable, reliable, and punctual.
  

Desired Skills & Competencies:

• Prior sales experience desired.
• Bachelor's degree in business, finance, accounting, or marketing preferred.
• Two or more years of experience in the employee benefits or related industry preferred.

Physical Requirements:

• Work is performed in an office environment and requires operating standard office equipment and keyboards.
• Express or exchange ideas verbally and through the spoken word via email.
• Ability to hear, understand, and distinguish speech and other sounds.
• Sedentary work involves prolonged periods of sitting at a desk.
• Entering text or data into a computer or other device using a traditional keyboard.
• Exert up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Substantial and repetitive movements (motions) of the wrists, hands, and fingers.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here represent those that an employee must meet to perform the essential responsibilities of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential duties.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)