What are the responsibilities and job description for the Housekeeping Team Leader/Inspector position at Big Sky Resort?
Overview
The Big Sky Resort Housekeeping team is seeking motivated, detail-oriented Team Leaders who bring positivity, strong communication skills, and a sharp eye for quality. In this critical role, you are the final checkpoint in ensuring our guest rooms are pristine and “Guest Ready.” You’ll lead daily operations for your housekeeping team, providing direction and support, all while helping to set the tone for a productive and team-driven work environment.
Responsibilities
Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:
The Big Sky Resort Housekeeping team is seeking motivated, detail-oriented Team Leaders who bring positivity, strong communication skills, and a sharp eye for quality. In this critical role, you are the final checkpoint in ensuring our guest rooms are pristine and “Guest Ready.” You’ll lead daily operations for your housekeeping team, providing direction and support, all while helping to set the tone for a productive and team-driven work environment.
Responsibilities
Picture yourself as a Housekeeping Team Leader at Big Sky Resort and having the opportunity to:
- Start each day by guiding your team with a clear plan developed alongside the Executive Housekeeping Manager
- Inspect guest rooms for cleanliness, quality, and readiness prior to guest arrivals
- Provide constructive, supportive feedback to your team to maintain high standards
- Coordinate with the Front Desk and Maintenance to resolve early arrivals, work orders, or last-minute requests
- Take ownership of your assigned hotel section and lead your team through the day’s priorities
- Support your team by jumping in where needed—stripping and making beds, cleaning bathrooms, restocking carts, or clearing hallways
- Step in to help other Team Leaders and assist with high-volume days to ensure success across the department
- Lead by example and foster a spirit of collaboration, adaptability, and pride in the work we do
- Prior housekeeping or cleaning experience preferred
- High attention to detail and a passion for providing exceptional guest experiences
- Strong communication skills; comfortable using a two-way radio and speaking to individuals or groups
- Hospitality or resort experience is a plus
- Able to work a flexible schedule including weekends and holidays
- Physically able to walk, stand, bend, reach, and lift up to 50 lbs unassisted; may also involve sitting and typing for extended periods
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free employee lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly employee events