Associate Project Manager

ASSOCIATE PROJECT MANAGER

RESPONSIBILITIES

• Assist in the development and maintenance of project quoting, ensuring alignment with project objectives and deadlines - manage workload and meet project KPIs
• Identify issues in scope and communicate with team/contractors for resolution
• Identify opportunities for process improvement and communicate through the proper channels
• Maintain accurate project documentation for PM communications to customer
• Typically quote and place orders for brand conversion projects
• Maintain and understand customer/brand products and offerings to address questions
• Collaborate with team and supervisors to ensure the correct resolution of complex issues
• Stay up to date on product knowledge, processes, and best practices as training/information is provided by team, and supervisors
• Use internal systems/reporting for most project initiatives
• Contribute to a positive company and team culture, and other duties as assigned

COMMUNICATION

• Provide clear and concise written communication
• Facilitate communication among project stakeholders, providing regular updates and progress reports
• Read, analyze, and interpret documents
• Respond effectively to sensitive inquiries
• Verbally communicate effectively with clients/customers
• Share expertise, best practices, and lessons learned clearly to foster learning and promote knowledge
• Escalate appropriately when there are questions or escalated issues

CRITICAL THINKING

• Willingness to face challenges and solve problems while maintaining effective relationships with customers by meeting or exceeding their requirements and expectations
• Identify and address project issues, conflicts, and challenges promptly and effectively, leveraging problem-solving skills and collaboration with stakeholders to achieve resolutions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

QUALIFICATIONS

• Minimum of 3 years experience in Project Management in construction
• Experience in multi-site retail projects
• Ability to successfully coordinate multiple staff of different levels
• General business background with working knowledge of principles, practices, and techniques of project management
• Strong analytical/problem-solving skills
• Excellent communication and time management skills to be able to manage a fast-paced and constantly changing work environment

EDUCATION

• BS or BA Degree, or similar experience
• Proficient in Microsoft Office Suite