What are the responsibilities and job description for the Front Desk Agent position at Big Horn Lodge Moab?
Are you passionate about delivering outstanding guest service? Do you enjoy a fast- paced, people-focused environment? Big Horn Lodge in Moab, UT is looking for a reliable and friendly Full-Time Front Desk Agent to join our welcoming hospitality team.
At Big Horn Lodge, we believe great guest experiences start with taking care of our employees. When you join our team, you'll enjoy competitive pay, a supportive culture, and excellent benefits.
What We Offer
- Competitive pay: $20 /hour depending on experience
- Medical, dental, and vision insurance
- 401(k) with 4% company match
- Paid vacation and paid time off (PTO)
- Hotel discounts
- A positive, team-oriented work environment
What You'll Do
As a Front Desk Agent, you'll be the first point of contact for our guests and play a key role in creating a memorable stay. Your responsibilities include:
- Greeting guests and handling check-ins and check-outs
- Answering phones and managing reservations
- Assisting guests with requests and questions in a friendly, professional manner
- Communicating with other departments to ensure smooth operations
- Handling cash transactions accurately
- Keeping the front desk area clean, organized, and welcoming
- Completing end-of-shift checklists to set the next team up for success
No two days are the same-this role is perfect for someone who enjoys variety and thrives on great customer interactions.
Schedule
- AM or PM
- 4 days on / 4 days off schedule
What We're Looking For
- Prior hospitality or customer service experience
- Strong customer service and communication skills
- Basic computer skills
- Friendly, attentive, and professional attitude
- Dependable and detail-oriented
About Us
Big Horn Lodge, located in historic downtown Moab, is a sister property to Redstone Inn. Together, we are proud leaders in the local hospitality industry. Our mission is to create unforgettable guest experiences while fostering a positive, supportive workplace where employees can grow and succeed.
Ready to Apply?
If this sounds like the right opportunity for you, we'd love to hear from you! Our quick and easy application takes less than 3 minutes to complete.
Apply today and become part of the Big Horn Lodge team!
Salary : $20