What are the responsibilities and job description for the Front Desk Agent position at BodyPoint?
BodyPoint is a premier medical spa in Lehi specializing in hormone optimization, Morpheus8 skin tightening, peptide therapy, body contouring, and advanced aesthetic treatments. We pride ourselves on delivering exceptional patient experiences in a welcoming, professional environment.
We are looking for a reliable, positive, and detail-oriented Front Desk Coordinator to join our team. This is a key role responsible for creating a great first impression and ensuring smooth daily operations.
Key Responsibilities
- Answer incoming calls professionally and schedule patient appointments
- Check patients in and out efficiently
- Process payments, insurance claims (if applicable), and manage financial transactions accurately
- Maintain a clean and organized front desk and waiting area
- Provide excellent customer service and address patient inquiries
- Assist with administrative tasks including confirming appointments and managing the patient schedule
- Help maintain patient records and ensure smooth flow throughout the clinic
Requirements
- Previous front desk, medical spa, or customer service experience preferred
- Excellent phone etiquette and communication skills
- Strong computer skills (experience with scheduling software is a plus)
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Reliable, punctual, and team-oriented
- Passion for aesthetics, wellness, and patient care
Compensation & Benefits
- Competitive hourly rate: $22 – $26 per hour (depending on experience)
- Performance bonuses available
- Employee treatment discounts
- Paid time off and holiday pay
- Growth opportunities within the clinic
We are looking for someone who is excited to grow with our practice and contribute to a positive patient experience.
Pay: $22.64 - $27.27 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $26