Assistant Retail Store Manager

The Retail Assistant Manager in training is responsible for assisting the manager with day-to-day operations of the retail store.  In particular, the individual will focus on sorting and pricing goods, social media and stocking the floor. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with general operations of store. *
• Under the direction of the store manager, achieve store standards and goals. *
• Closely collaborate and develop store marketing ideas. *
  • Manages weekly sales promotions to drive store sales volume. *
• Collaborates with Retail Operations Manager and marketing team for marketing, social media posting and social media presence. *
  • Assists in developing the store marketing calendar. *
  • Develop content for daily social media posts. *
• Works closely with the store manager to establish and ensure consistent store policies and procedures are followed regarding:
  • Condition and type of inventory accepted; pricing strategies; consignment guidelines; return policy, etc. *
  • Providing donors with a receipt for merchandise, ensuring all applicable Federal and State tax. *
• Assist customers in locating and/or selecting merchandise. *
• Process customer sale transactions using cash register, bag merchandise, accept donations and thank the customer. *
  • Accurately conduct sales transactions and maintain cash and credit card control by following proper procedures regarding voids, refunds, checks, credit cards, etc. 
• Ensure donated goods are processed in a timely manner and meet quantity and quality standards and goals. *
• Works closely with the Retail Operations Manager to set up and maintain the current comprehensive store inventory system. *
• Provide excellent customer service and remain calm and professional in stressful situations. *
• Maintain the sales floor and inventory in a clean, neat and properly displayed manner. *
• Assist with store opening and closing procedures. *
• Follows up and ensures timely completion of all assigned projects. *
• Participate in a structured on-the-job training program focused on retail operations, leadership development, and store management fundamentals.*
• Learn and progressively demonstrate competency in store opening and closing procedures, inventory control, cash handling, merchandising standards, and customer service expectations.*
• Shadow and assist the Store Manager and Assistant Store manager in supervisory tasks, including staff and volunteer support, scheduling support, and operational decision-making, as appropriate to training level.*
• Receive ongoing coaching, feedback, and performance evaluations to assess readiness for increased responsibility.*
• Demonstrate readiness for advancement by consistently meeting performance expectations, operational standards, and customer service goals.*

Full-time 40 hours a week. Available to work a flexible schedule, including weekends and holidays as needed. Availability may vary based on business needs and may include occasional extended shifts as needed

Minimum Qualifications

• High School Diploma or GED.
• One-year experience in working in a retail or second-hand store preferred.

Salary : $20